Our recent trip to Milwukee, we stayed at the hotel. We highly recommend it, you wil not be disssappointed. We experienced clean rooms, pool/whirlpool, very comfrotable and well maintained, excellent breakfast buffet and VERY friendly staff. Especially Chelsie at the bar, but to any staff that we passed in the hallway always greeted us with a welcome.
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Dear ChazWWisconsin,
It was our pleasure having you as guests of our hotel! It makes me very happy to see that our team truly cares about our guests and makes every attempt to make contact with them. Chelsea at the bar has been a great addition to our team and has elevated the level of service at the bar. We...
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The meeting room set-up was great, with all of the requested features...including a beautiful Christmas tree. The food was good and the staff was incredibly attentive. The banquet manager only responded "yes" to any request and got it done--very impressive! Overall, an excellent business environment and experience.
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Dear Cara B,
We are thrilled that you enjoyed your Business Meeting at the hotel. Providing excellent service is what we pride ourself on and our banquet manager and team do just that! We have brought in one of the premiere Chef's in the Midwest who understands what our guests want as well. Again, thank you for your review and...
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My husband and I stayed at this hotel in December. If we could have gotten past the extreme amount of perfumed products used in the room we may have enjoyed our stay. As it was, EVERYTHING was covered in some sort of fragrance. All the cleaning products were full of perfume, the sheets, bedding, towels were all washed in perfumed...
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Dear Amy W,
I am sorry that you were not satisfied with your stay. We pride ourself on how we take care of our guests and especially how we take care of our guests who have had issues that made their stay less than acceptable. Most chemicals that are used in rooms are brand standard or recommended, we constantly are...
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Thank God for Deongelo Edwards! He truly made our event on December 16, 2011 a success. He was a real pleasure to deal with and paid attention to every detail to ensure we were pleased with all aspects. Any venue who can land talent of his caliber should be extremely grateful. It is amazing how one person's leadership can leave...
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Mr. Guyton,
I agree that we are very lucky to have Mr. Edwards. He will tell you that his only job is to take care of the guests in anyway possible. With his mentality and professionalims, that is why we are the premiere Banquet Facility in Milwaukee's North Shore. We share all of our Trip Advisor comments with our team...
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After searching many venues in Milwaulkee to hold my Mom's 80th birthday party in September 2011, and doing this remotely from DC, I discovered the Four Points Sheraton in Brown Deer Milwaukee. From the first call to the hotel, the staff was very accomodating and answered every question I had. And the pricing for the party was more than reasonable....
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Dear flobow368,
We are glad that you choose us for your event and that we were able to go above and beyond to make it a memorable time. We have a great Banquet Manager and Team that pride themselves on anticipating our guests needs. We appreciate the kind words and hope to see you again in the future!
Sincerely,
Wayne...
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We had reserved one of the banquet rooms, which was decorated beautifully. Food was great, and Mr. Deongelo Edwards was very professional and accommodating. Thanks for a memorable evening for our Grandmother's 85th birthday celebration. Nathan Cantrell, December 2011
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Dear Mr. Cantrell,
We are glad that we met and exceeded all of your expectations for your Grandmother's 85th B-Day celebration. We are very lucky to Mr. Edwards and what he brings to our team in regards to service and professionalism. We are glad to have had the opportunity to spend such a special occassion with you and your friends...
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When we arrived the banquet room was so beautiful, and the Banquet Manager Deongelo Edwards was so attentive to our every need. The food was to die for, and the staff was so friendly. It was a night to remember, one that I will never forget with friends and family. The night couldn't have been more prefect.
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Dear Tiwana C,
Thank you for taking time to write us a wonderful review. We were very excited for you to not only choose our hotel for your Grandmother's 85th Birthday Party, but to have had the opportunity to be a part of it as well. We pride ourselves on our service, and Deongelo and his team as well as...
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In our room, there was an announcement of the new renovations of the lobby, stating that the hotel rooms would be renovated next. That would be welcome. This hotel is in a good location, and the rates are reasonable. But our room was a disappointment. We booked a suite to have the separate living room with sofa bed, to accomdate...
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Dear Fuzby,
Thank you for your feedback. We will begin a full rooms renovation within the next month and a half, which we will be addressing all of the issues you mentioned in your review. We are consistantly ranked in the top 5 in Cleanliness of Guest Room & Bath in the Four Points Brand. I will review proper procedures...
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All the staff I encountered- reception, restaurant (evening and morning meals), and housekeeping were very friendly and pleasant. (You have to love travelling in the midwest!)
We were able to get rooms at a GREAT price via the Four Points web site (non-refundable option- if you don’t show, you’re still charged.) Only downside is that these rooms don’t have all...
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Dear Redwhine21224,
Thank you for your review, it is great to hear such positive comments on our team and our Food & Beverage operation. We do have a new lunch and dinner menu that we just started on Monday, November 21st and a Pretzel the size of a Pizza which is a Specialty item you may want to try your...
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I was in Brown Deer for business and this hotel certainly fit the bill. The rooms were a nice size, and comfortable and clean...no complaints there. The location is great because there are three restaraunt choices in the immediate area, a Mexican restaraunt, a great seafood place (River Lane Inn) and a littl sports bar.
The hotel bar was also...
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Dear dumpty27,
It is not often we get reviews from business travelers and we are very happy to have the opportunity to share your comments with our team. Our goal is to make every guest feel as if they were at their home away from home. You are right about the location, there is so much to do in the...
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