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Country Inn & Suites By Carlson - East Troy

2.0 of 5
2921 O'Leary Lane, East Troy, WI 53120
Hotel amenities
Country Inn & Suites By Carlson - East Troy
Ranked #1 of 2 hotels in East Troy
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25 reviews from our community

    Trip type
Traveller rating
    4
    7
    2
    4
    8
Date Rating
Kenosha, WI
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 24 March 2013

I've been to this hotel before but not to stay. We had the pastor for our daughter's wedding stay here a year and a half earlier and we had stopped by to see that they got settled in ok. I loved the location, in a beautiful country setting. So, when I needed a solo get away on a whim, I... More

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Cherry Valley, Illinois
1 review
1 of 5 stars Reviewed 24 September 2012

Room smelled like pets ( I think?? ) dirty.Never had this kind of problem with Country Inns before. Managers at desk seemed more interested in smoking outside than helping guests.Was quoted room rate of $111.00+tax, was charged $129+tax??

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cx_troy, General Manager at Country Inn & Suites By Carlson - East Troy, responded to this review
25 September 2012

FIrst off, I apologize for the less than positive experience you had while staying with us this past weekend. I, being the general manager corrected the billing issue immediately upon entering the office Tuesday morning. You will see that on your next statement. I understand your room was not up to par and hope that you were at the very... More

Travellers are raving about these East Troy hotels

Chicago, IL
Top Contributor
63 reviews 63 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 27 August 2012

There are only a few hotel within the immediate vicinity of Alpine Valley Music Theatre, and when I decided I'd better book a room for our concert trip, this was the only one that still had availability nearly 8 weeks prior to our date. It was a good thing I wanted to stay 2 nights, as the hotel has a... More

Was this review helpful? Yes 1
cx_troy, General Manager at Country Inn & Suites By Carlson - East Troy, responded to this review
29 August 2012

I am sorry you were not completely satisfied with your stay. With the city noise ordinance we did have to have the band shut down at 10pm, and the food was out until roughly 9pm. The incidental fee was not only on the registration card near the signature line, but also on the sheet you initialed many times. I am... More

Huntley, IL
Top Contributor
73 reviews 73 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 19 August 2012

This is the third time my husband and I have stayed at this hotel and we have always been highly satisfied. Rooms are clean. The breakfast was impressive for a "value hotel" they had yogurt and fruit cups, English muffins and a variety of cereals. The breakfast room was very clean and well stocked. Rooms were comfortable. The location at... More

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Indiana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 May 2012

Stayed here on the Weekend of May 19, 2012. We were attending an event at the Elkhorn Fairgrounds, and this site provided excellent access. We are Carlson Club members and have used Country Inn and Suites for many years, but, lately, have found several with maintenance issues. The main positive point is the service by the staff at all locations... More

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Stevens Point, Wisconsin
Top Contributor
62 reviews 62 reviews
8 hotel reviews
Reviews in 36 cities Reviews in 36 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 19 March 2012

We chose to stay two nights here because of its proximity between Fort Atkinson and Racine, both of which held attraction for us. The handsome building was nestled in a nice secluded spot near a residential neighborhood, and the price was very reasonable. For fun we chose the room with a fireplace, and it was large, angled for interest, and... More

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Tinley Park, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 February 2012

Satyed here, my 2nd time, this past weekend 2/11/12 to 2/12/12. Was doing some skiing with a gropu of kids at Alpine Valley. Upon opening the doors to enter the hotel the stentch was horrendous!! The Freebreeze the hotel employee was using didn't put a pleasant smell in the air at all. Plus the accessible room we first reserved didn't... More

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Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 October 2011 via mobile

This is a beautiful hotel. We stayed in a king suite at it was wonderful. Went into East Troy for meals which added to experience. Will be back!

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Norsk country Wisconsin
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 September 2011

Our stay in a suite at Country Inn & suites everything we could ask for. Clean, Love those suites, Hot tub & pool very nice. Workers nice, helpful. Only comment, getting off I-43, missed the turnin to the motel, happens a lot with Country Inn & Suites, maybe it's cuz we're over 80...

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 September 2011

Had a reservation booked months in advance at one rate. At check in I was told that since it was a concert weekend I now had to pay a rate almost three times higher than in my reservation. I was put in contact with the manger who was hostile, rude, and incredibly condescending towards me. I then was required to... More

Was this review helpful? Yes 1
cx_troy, General Manager at Country Inn & Suites By Carlson - East Troy, responded to this review
8 September 2011

The weekend being referenced here was a Pearl Jam concert weekend. For our guests and staff safety, we do require wrist bands to be worn and must limit those on the property to registered guests only. While replacement wrist bands were $20 a piece, if yours was to become damaged it would have been replaced for free. In addition, the... More

 
 
 
 
Hampton Inn Elkhorn
Great value on a similar hotel
Elkhorn, WI
4.5 of 5 stars 41 Reviews
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Additional Information about Country Inn & Suites By Carlson - East Troy

Also Known As:
Country Inn East Troy
East Troy Country Inn
Address: 2921 O'Leary Lane, East Troy, WI 53120
Region: United States > Wisconsin > East Troy
Amenities:
Fitness Centre Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in East Troy
Price Range: ££
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
You'll feel like you never left home when you stay at the Country Inn & Suites. Our accommodations in East Troy offer a warm and welcoming atmosphere with all the conveniences of home and office. Warmly decorated guest rooms and top-notch amenities and services make the East Troy hotel ideal for both business and leisure travelers. With a convenient location near Alpine Valley Resort and the popular Lake Geneva resort area, the East Troy hotel is the perfect choice for your trip to Wisconsin. ... more   less 
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