Our trip was riddled with problems the moment we checked in! We chose this hotel for the water playground and price. Slide was broken and out being serviced- not told this at check-in, but found out when we went to the pool. Also, hot tub was broken. We had a burned out light in our room- not fixed. Found a...
Thank you for taking the time to share your feedback with us about your most recent stay.
I would like to apologize for the unacceptable problems encountered during your stay with us.
We are currently undergoing a remodel and our slide is one of the things we are updating, unfortunately the weekend you stayed with us our hot...