I go to La Crosse several times a year to visit family and have stayed at this hotel 4-5 times. As a woman traveling alone, the most important things to me are safety and cleanliness. While the rooms are old and could use some remodeling, they have always been mostly clean. The one exception was a filthy coffee maker. I... More

We stopped here for the night due to booked Best Western and other hoterls in the area. The rooms were very small and the front registration area was dirty and cluttered. Many people were standing outside the main door smoking so we had to walk through that just to get in. The night was noisy. People next door were loud... More

I normally don't write reviews but all the people that disliked this hotel was wrong. it wasnt bad at all . it was perfectly fine in my case. my child read the reviews and was mad we were staying here but when we got there she changed her mind. it didn't smell at all in the rooms. the sevice was... More

I stayed one night. Dirty looking, paper thin walls - I could hear the conversation in the adjoining room. The tub did not drain well. Breakfast was poor. It was the worst motel I have stayed in in many years.

This hotel was terrible!! First of all the pool was very dirty! We were was basically swimming in a pool of chlorine! Our room keys never worked it took us 5-10 minutes to get our door open! We even had to ask the front desk to come open our door!! The worst thing was the elevator!!!! It smelled pretty bad... More

And staff who do not care or even attempt to fix concerns of guests. Got along great with other disgruntled guests. Too bad the owners don't realize this, the location is ok and building is nice with potential to make profits. Worst hotel ever of the 100+ hotels I have stayed in nationwide... And I have stayed in the cheapest... More

Absolutey the worst hotel I have ever stayed at. I booked it last minute through the local visitor book, I wronged picked it based on the name Hotel "Brookstone Inn". It was smelly, dirty, walls are paper thin, I was woke up 3 times in the night by drunk people being loud, including a 2am hallway fight outside out room.... More

Let's start by saying that I didn't choose this place, but it was chosen for me as a chaperone for a conference that I attended with a group of 36 people. Prior to going I had read reviews as I always do, and was shocked at the choice made for us. I packed extra rubber gloves, Clorox wipes, and febreeze... More

I've been staying at the Brookstone about once a month since it opened. I think its is on its third owner. Yes, it has deteriorated over its life span, but the new owner and Lyle are renovating the Vanities,HVAC units, and TV sets as well as replacing broken stuff as they are made aware of them. They are providing a... More