We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marriott Madison West

3.5 of 5
1313 John Q Hammons Drive, Middleton, WI 53562
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up to 2 FREE Nights
Marriott Madison West
Ranked #7 of 7 hotels in Middleton
See lowest price for your stay*
Show Prices
*from our partners
Write a Review

125 reviews from our community

    Trip type
Traveller rating
    23
    48
    32
    12
    10
Date Rating
Boston
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 May 2013

There's no sparkle or pizazz to the Marriott Madison West, but I had no issues during my brief stay for a business trip. The room was clean, but in need of an update. Some of the furniture was so rickety I was worried it was going to break out from under me, and the cheap fixtures were showing their age... More

Was this review helpful? Yes
MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

Thank you for your review. I am glad to hear that the staff service was a deciding factor in your return to our property. We are continuing to improve our facility as we wrap up renovations and hope that the improvements will continue to add to your experience. We look forward to serving you again in the future. More

Aberdeen, South Dakota
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 April 2013

This was a nice hotel for the price. It is located next to East Towne Mall and many restaurants. The lobby and room were clean. The beds were comfortable. The bathroom was a little small, but as all we were doing was sleeping at the hotel, this wasn't a problem. I would definitely stay here again.

Was this review helpful? Yes
MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

Thank your for taking the time to respond. We continue to strive to improve our facility and look forward to serving you again in the future. More

Gladstone
1 review
1 of 5 stars Reviewed 29 April 2013

I stayed at the Marriott Madison West on the evening of Thursday, April 25th 2013 and upon arriving at approximately 7:30 pm, noticed there were meal trays along the hallway to my room from earlier guests. This was my first red flag and should have been more of a warning sign to me about the lack of cleanliness and service... More

Was this review helpful? Yes
MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

We appreciate your taking the time to let us know about your experience. We agree that this is unacceptable and I am glad that they staff was able to offer some restitution for your experience. Although an isolated incident, we have taken steps through retraining to ensure that this issue does not occur again. We would like the opportunity in... More

Almond, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 16 March 2013

I was expecting more. The conference services were good, but my room was not. The bathroom was too small, bath/shower too small, no hair dryer. The room didn't have a switch to light up the room - I had to go to each lamp to light up the room. Also found the pillows too hard.

Was this review helpful? Yes
MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

Thank you for letting us know about your stay. As we conclude our renovations here, we hope to have many of these items addressed. Hair dryers are in each room and our pillow package is being changed and upgraded as well. The lighting situation has also been rectified, ensuring that all lights are pluuged in to the correct outlets. We... More

Kenosha, Wisconsin
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 March 2013

I am a regular at Marriott Hotels. I found this hotel to be subpar. Front desk staff was great as was James behind the bar. My room....had two double beds. I requested a king for my week long stay but was denied due to the hotel being full. The room wasn't as clean as I would have liked. Comforter had... More

Was this review helpful? Yes 1
See 2 more reviews by arejay37 for Middleton
MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

Thank you for taking the time to let us know about your stay. Although we cannot honor all requests for different room types, we try to meet as many as possible. In addition to our current room renovations we are also completing additional retraining in houskeeping to ensure that this doesn't happen again. We look forward to having you experience... More

Edgerton, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 March 2013

Hotel was a fairly nice place to stay with very good service. The only issue we had was construction going on during night time hours that made it difficult to sleep. Many places to see and eat nearby.

Was this review helpful? Yes
MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

Thank you for your response. We do apologize for the distractions during your stay during our renovation and would love for you to visit our hotel again upon its completion. I would ask that you reach out to me directly prior to your next visit so that I can ensure you are accomodated. More

Sheboygan, WI
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 8 March 2013

I stayed here for 3 nights while attending a conference at the hotel. Room- I had a king room on the 7th floor. It was quite spacious, with a small couch. The bed was comfortable, shower had great water pressure. My only complaint, if you will, was that there were cards promoting being "green" suggesting that if you hang your... More

Was this review helpful? Yes
MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

Thank you for your review. Our efforts to continue to improve our green practices are always evolving and we will use your comments to work on this program. Thanks again! More

Houston, Texas
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 March 2013

I am a regular at Marriott Hotels. I found this hotel to just be ok. On the good side, the staff was friendly and helpful. The location was convenient for me. And I had a nice, large room. I found the exercise room and executive lounge to be adequate. On the down side, they are upgrading the internet service, and... More

Was this review helpful? Yes
MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

We appreciate your review and have addressed the internet issue. We have installed 70 additional access points and boosted the speed of the internet as well as the amount of bandwidth allocated to each guest. We hope that you will give us the opportunity to show you a much higher level of internet service. More

Madison, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 27 February 2013

The atrium looked impressive with polite desk staff, that's the only positive I found. Bathroom very small with no fan. Able to hear traffic noise. Bed average, no refrigerator. Renovations caused slow or no internet. Had to move to a different room to even get internet that was slow. Left request for a wake up call and was called twice,... More

Was this review helpful? Yes 1
MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

We apologize that your stay was not satisfactory. You are correct that full service Marriott's do not offer complimentary breakfast or internet and not all rooms have refrigerators (although they are available by request). I do apologize that the food was not to your liking and will ensure our Executive Chef works with your comments to improve. Although I understand... More

Brookfield
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 February 2013

I've stayed at this hotel many times when in the Madison area. This stay was definitely my worst experience. Hotel was very full w/ swimming, wrestling and cheer leading events in town. Only room available was handicapped room right across from the elevators. It was loud in the elevator waiting area. At 10:30pm, teens were talking at the top of... More

Was this review helpful? Yes 1
MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

Thank you for your feedback on your stay. Your frustration is understandable as hosting kids sports tournaments definitely changes the dynamic of the property. We have since changed the policy for quiet time on weekends to begin earlier as well as increasing manager presence. We hope that you will consider us again in the future. More

Courtyard by Marriott Madison West/Middleton
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Middleton
Near the beach
Courtyard by Marriott Madison East
Courtyard by Marriott Madison Ea... 4.5 of 5 stars 120 reviews
Show Prices ABS:HotelCheckRates-d268351?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Middleton
Courtyard by Marriott Madison We... 4.5 of 5 stars 72 reviews Hilton Garden Inn Madison West/M... 4.5 of 5 stars 93 reviews Residence Inn Madison West/Middl... 4.5 of 5 stars 96 reviews Country Inn & Suites Madison-Wes... 4.5 of 5 stars 42 reviews
Show Prices ABS:HotelCheckRates-d650318?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d483297?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d550935?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d498228?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 7 hotels in Middleton, ranked by popularity

Been to Marriott Madison West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Marriott Madison West

Also Known As:
Marriott Madison West Hotel Middleton
Marriott Madison West Hotel
Marriott Hotel Middleton
Marriott Middleton
Middleton Marriott
Address: 1313 John Q Hammons Drive, Middleton, WI 53562
Phone Number:
Region: United States > Wisconsin > Middleton
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in Middleton
Price Range: £
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Marriott, Expedia, Travelocity, Booking.com, Tingo and Venere so you can book your Marriott Madison West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Marriott Madison West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Marriott Madison West
See lowest price for your stay* (from our partners)
Show Prices