When I called on the phone to make reservations, the lady helping me couldn't have been more friendly and helpful. She was great. We needed just an overnight stay. We arrived and were able to check in a couple hours early which was extremely helpful as our kids and I stayed at the hotel while my husband went to attend... More

The room was not ready when we checked in. When we decided to give up and go to dinner at 5:10 and when we returned at 6:30 the room was finally ready. They gave us $10 off the rate, but I am not sure that was the best way to deal with it. There was some sort of basketball tourney... More

Very disappointed in this hotel stay. The walls are paper thin, floor creeks, the rooms are not clean, breakfast wasn't nothing to brag about. If this was ONLY place left to stay in the Dells, we still would not stay there again.

Rooms were not ready when we checked in.had to wait until 530 pm for a room! They gave us $10 off room rate. staff was courteous, but manager failed to staff properly on holiday weekend. It want the front desks fault rooms weren't ready.

We went on vacation in 2011 and it was a great place to stay. Conveniently located and friendly service. The pool and Hot Tub were great. The room was incredible. We got a room with a jaccuzi and the price was the lowest of any other hotel chain for the same room. I would highly reccomend this to anyone looking... More

I was searching for a reasonably priced hotel in Wisconsin Dells for Spring break with my 3 children aged 2, 5 & 7. All of the accommodations in this area with an onsite indoor water park were very pricey so when I scaled back my search to just include a nice pool and hot tub i came across this hotel.... More

This is a clean reasonably priced motel. Beds were comfortable breakfast was adequate. Staff was friendly and helpful. Pool clean and nice size. I think the complaints on this motel are from people paying $70 for a room and expecting quality of a much higher priced one. There is nothing wrong with this motel and I can be picky when... More

Ok, by "Served a Purpose" we are not saying it was a bad experience by any means just that it didn't have the WOW factor that our previous Best Western stay in Bloomington MN had. The Positive's . . . We had a discount available when booking the room so the price was great for a weekend stay. The limited... More

1/18/2013 stayed at the Best Western in Wi. Dells. It was very clean, when we walked into our room it smelled very clean. More than alot of other places we have stayed at. It was very clean through out the whole building. Continetal breakfast was great. I asked for a room on the first floor close to the pool And... More