We chose this hotel for a family get away around the holidays. Our first tip should have been how few other people were staying there. We had two, two bedroom suites and one of the suites had bedbugs. Our first night there they came out and left a bloody mess in the bed. Even though the hotel's insurance company admitted... more

We stayed at the big waterpark hotels so many times in the past, but this time, we saw an ad for some package deals and reluctantly gave it a try. Wow, were we pleasantly surprised. What we thought might be some kind of gimmick turned out to be a savings for us and a great room to go with it.... more

The staff were rude and unfriendly to us.Location was Ok but sewer gas was nauseating. We rented four condos and they still treated us like they wished we were not there. We would never go back, ever. If you like the smell of crap then stay here. more

People were helpful but not consistant. We were promised things we did not get like 3 t-shirts, 2 pizzas, and 2 bucks of s'mores but only got 1 of each. It is a better place to have small children vs. young teenagers but we wanted to be out and about anyway. It was just a plce to spend the night.... more

This is a great place to stay with young children. We had 15 people in our group and it was truly a lot of fun. The staff was very professional and very nice. It was great to be so close to downtown dells. The best thing about this place is that the rooms are VERY VERY clean. We would stay... more

After reading the mixed reviews, we decided to stay at this resort because it seemed that the price was right and the accommodations as described would be adequate. We thought the reviews might have been overly harsh after talking with the staff and looking at the website. We had a group of 8 with teenagers and parents. The staff, especially... more

Our experience here was fantastic! To be so close to all the action on the Dells, yet feel like you are staying in a secluded mountain hideaway was the best. We stayed in the Evergreen which was a one bedroom queen with a pull out sleeper in the living room area. The sleeper sofa was as comfortable as any sleeper... more

We travel to the Dells annually and have stayed at the mega-hotel/waterpark facilities many times. We were looking for a quieter experience that included a bit of the gorgeous Dells scenery and popular "North Woods" themed environments. Our cabin was the Mountaineer - a 2-bedroom/2-story stand alone unit that included a full kitchen, full bathroom, and living room with fireplace... more

WE LOVED IT!!! Our two little girls, ages 4.5 and 2, were in heaven. The indoor pool with three slides is perfect for small children; it has shallow depths beginning at 3" and going up to about only two feet. I'm sure it doesn't compare to some of the other bigger indoor waterparks at the Dells, but for little kids... more