Well, I would have to agree with the other reviews about the good location and the staff being somewhat friendly; however my wife and I were definitely not expecting what we found. The pictures online look very nice however don't be fooled. Everything from the wall paper on the walls coming off to the very cheap toilet paper they used... more

Well this was our (me and my 3 girls 8,6,4) first time to the dells and we were really excited we were only staying one night so we decided to stay some where a little cheaper until we knew what was avalible. On the website this place looked wonderful I couldn't wait to go. When we got there after driving... more

Location, Location, Location - Step outside of your room and you are right there ons WD PKWY with Tommy Bartlett show to your right and Noah's Waterpark to your left across the street. I booked a Chalet Suite or something like that with a Jacuzzi and what I got was a room with two beds and a Jacuzzi right in... more

First I would like to say the staff truly was wonderful and they made the stay ok If we needed anything the were quick to satisfy us... However, the hotel does look the pictures on the site but the rooms are in very BAD condition, not clean, and smelly... We had 3 Chalet Suites 1 Double and I truly wanted... more

Their website is totally misleading. It's like "Glamour Shots" for businesses. The room smelled like a nursing home. Neither the indoor pool or outdoor pool was working. My friend who stayed in the 3 bedroom suite, the oven caught on fire (flames actually started coming out of the oven). The matress didn't have a fitted sheet, just a top sheet... more

Coming from across the street from the Mayflower, as soon as we walked into the room that they called the Royal, we noticed a smell like if the room had been closed up for a while. The room had 2 double beds and a whirlpool tub. The A/C was in a separate area next to the bathroom, which it only... more

I looked this hotel up on the internet and a I was expecting a whole lot more. The pictures they have for their on the website are nothing like what the rooms actually are. I wish I had listened to the other reviews that I read about this place. This particular hotel needs MAJOR renivations and a ton of cleaning.... more

We did not choose to stay at this property, it was chosen for us. When we pulled up to the place, we were extremely nervous because it had outside entrances which we've had bad experiences with. Never-the-less, we went to the lobby and checked in. She gave us our room key which our room turned out to be inside entrance... more

My husband chose to take us skiing in the Dells for the New Years weekend. He booked this place because of its proximity to Christmas and Cascade Mountain. We arrived around 7 pm after driving close to 4 hours. There was about a foot of snow on the ground in the Dells area. My husband checked us in and we... more