Stayed at this hotel while picking up truck parts. Room was clean, and service was okay. Price was pretty high, however, and had to pay additional $10 for an extra bed to be brought in. The stay was nice, but I don't think I would stay here again due to the high price. I forgot to put out the do...
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Thank you for taking the time to write a review of our property. We are very sorry to hear that you were not happy with the rate you paid for your hotel room and we value your feedback. We are currently working on getting the channels lined up with each of the rooms so we can get corrected guides in...
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I am currently staying here for a conference. Room and front desk service were alright. The food and restaurant are horrible. The service at the restaurant was terrible, slow and brought the wrong food. The food was practically inedible. The food catered for our meeting is so bad that people could not eat it and many are not staying for...
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Thank you for taking the time to post your comments on tripadvisor. I am very sorry to hear about your experience at our hotel. We will most certainly take your comments to heart and use them to better our services. I was glad to hear that everyone had a very enjoyable meal at the banquet. Again, thank you for your...
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The reviews below all point out that the public areas are soiled and in desperate need of renovation. I'd agree with that evaluation. But the most important thing we wanted was a good room and that we most definitely received. Is it a 3* hotel. Certainly not. Maybe 2* at best. When the public areas are redone it may warrant...
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Thank you for taking the time to post your experience on tripadvisor. Your information is very helpful to all of us at Holiday Inn and we'll use your feedback to better our services. I'm happy to hear that you took advantage of the coupon for the restaurant and enjoyed your dining experience. We look forward to seeing you again on...
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Hotel was and probably is the best value in Cheyenne. Rooms are nice. Hotel staff friendly. Laundry room on the first floor, yuck. Restaurant? Well I'd rather go to the gas station next door and take my chances.
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Thank you for taking the time to write a review on our property, it is greatly appreciated. We are happy to know that you were pleased with our rates, staff and your room. However, we understand you were not happy with the service you received at our restaurant. If you would like to call in and tell us more details...
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Yes, I can recommend this hotel, which is conveniently located just off I-80 and on US-85, making it easy to get directly into Cheyenne.
There are two cautions. First, while you do have the hotel restaurant, everything else in the neighborhood is fast food. Other sit-down style restaurants (such as IHOP and Perkins) are downtown -- about 5 miles away...although...
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Thank you for taking the time to write a review of our property! Although you were disappointed with the selection of restaurants close to us, we are happy to hear you found something to suit your needs nearby. We apologize for the noise coming from the interstate but are glad you still got a good night’s sleep and enjoyed the...
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We had just stayed in a fabulous HI in Casper and the very nice Crowne Plaza in Billings, so this place was a real disappointment. It's not that old but the public spaces are worn out and soiled. They were so bad that we were ready to walk out, but our room, though a bit dated was clean, so we...
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I am sorry that you did not have not a pleasant experience while staying at our property. We are going through some changes in our hotel and it is a huge help when guests cooperate as you have. We appreciate you taking the time to write a review. I am sorry to hear about your dissatisfaction with the public spaces.This...
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We arrived early, approximately 2 pm. They told us there were no rooms and asked us to wait. We were in a group of approximately six, each with a room. They asked if we could check back around 3 pm. We returned to the lobby and sat closest to the front desk at approximately 2:40 pm. Around 2:50 several people...
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I really appreciate your feedback and you taking time to comment about your recent stay at our property. I want to apologize for the services you were unhappy with. I will be passing along this review to the correct department manager to make sure he / she is aware of the issue. I hope that you keep us in mind...
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I had stayed at this hotel during Frontier Days as there were not too many places available in town during Frontier Days. I was impressed with the room it was clean and obviously recently renovated as this hotel seemed like an older building. The bathroom was clean and the bed was brand new. The staff at the front desk was...
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Thank you for taking the time to write a review of our property. We are happy to hear that you enjoyed your time here at the Holiday Inn and we hope you ejoyed Cheyenne Frontier Days as well. The fact that our staff was courteous and check in was prompt makes us proud! If you are every in the area,...
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Great work out room, very clean rooms, Great location for bussiness meetings and wonderful Banquet Services. Thank You Hoilday Inn
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Thank you for your review of our property. We are pleased that you enjoyed your stay here at the Holiday Inn. Next time you are in our area we hope you keep us in mind and stay with us again.
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This hotel caters to the guests going to CFD and it is right down the street with in walking distance to the Out law Saloon, they have shuttle to all the events down town that makes it easy to get around. check in was great rooms up dated from years ago service was all that was needed. we will stay...
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Thank you for taking the time to write a review about our hotel. We are glad to hear that you enjoyed your stay with us during CFD. We are happy you noticed and appreciated the updates we have been working on. We look forward to your business in the future!
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