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All 21 Gillette hotels »

Super 8 Gillette

2.0 of 5
208 South Decker Court, I-90 exit 124 (Hwy 14/16), Gillette, WY 82716-3320
Hotel amenities
Ranked #16 of 21 hotels in Gillette
3.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    3
    1
    1
    3
    6
Date Rating
Monamiller67
1 review
5 of 5 stars Reviewed 21 October 2011

My husband and I stayed for several weeks and never a problem. Cassie is simply amazing!! She and staff were informative, very cordial, customer service was fantastic. We will be back. Way to go Cassie, keep up the good work, and don't work so hard. More

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Sara Jane, Manager at Super 8 Gillette, responded to this review
29 January 2012

Thank you for taking the timeTo post a review on trip advisor. Hope to see you again. More

Tadine W
Lubbock, Texas
Reviewer
4 reviews
2 of 5 stars Reviewed 15 September 2011

Still trying to get my refund for not staying there 1 day.. Can never get a hold of the Manager. every time I call they tell me they will take my # and have the manager call me back. Talked to someone there and said it was refunded, not according to my bank.. So finally had to do a dispute... More

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Sara Jane, Manager at Super 8 Gillette, responded to this review
29 January 2012

One of our top priorities is customer services. I'm truly sorry you experienced a time when we were not at are best. Glad to see you are gonna give us another chance. More

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olyolson
Grand Mound,ia
1 review
1 helpful vote
1 of 5 stars Reviewed 27 August 2011
1
person found this review helpful

Beds not made right , thrash cans not emtied, ice machine not working, severaldays no towels. ETC horrible More

Was this review helpful? Yes
Sara Jane, Manager at Super 8 Gillette, responded to this review
29 January 2012

We strive to give you the best experience possible. Sorry we did not stand up to those standards. We hope you would give us another chance to show you we have improved on our services. More

CLO1985
Spokane, Washington
1 review
4 of 5 stars Reviewed 27 July 2011

We had a nice stay at this hotel. I traveled with two children and myself. The beds were nice and they did have breakfast, which was nice for the kids and made things easier. Customer service was good and the desk clerks were friendly as they always greeted me when I walked through the lobby. Rates were reasonable for the... More

Was this review helpful? Yes
Candace Atkinson, Director of Sales at Super 8 Gillette, responded to this review
13 September 2011

Thank you! Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. More

CJB28
Philip, South Dakota
1 review
2 helpful votes
1 of 5 stars Reviewed 24 July 2011
2
people found this review helpful

DO NOT WASTE YOUR MONEY HERE! This was by far the worst customer service I have ever experienced. The women at the front desk were RUDE , inconsiderate and could care less if you had a problem. Oh, and the 24 hour cancellation policy is ridiculous. We we charged for a room we never even stayed in b/c we cancelled... More

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jamieandjaiden
Sioux Falls, SD
1 review
5 of 5 stars Reviewed 23 July 2011

I stayed at this hotel during the High School rodeo and our stay was great! The desk staff was extremely helpful even though we had requested alot and always with a smile on their face. The room was clean and maid service came in everyday to clean our room. Rates were reasonable for the busy time of the year and... More

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travlinmanIowa
Iowa
Reviewer
3 reviews
16 helpful votes
1 of 5 stars Reviewed 18 July 2011

On our way back home from Yellowstone, we stopped very early Sunday morning July 17th to grab some shut eye. Had we not arrived at 2:40 AM, we would have never stayed. This hotel is shabby, run down and dirty. We were looking for a moderately priced place to simply grab some quick sleep and then head on the road.... More

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rnlndsy
1 review
1 helpful vote
2 of 5 stars Reviewed 8 July 2011
1
person found this review helpful

Working in Gillette 6 other people with my company. It wasn't the cleanest and the owner not caring about her customers. My room had carpet soaked,my wife purse cell phone and other items were wet. After having a plumber in the room the owner would not let us move to other room. We checked out the next morning, and found... More

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misstravels_11
Scottsdale, Arizona
1 review
1 helpful vote
5 of 5 stars Reviewed 20 January 2011
1
person found this review helpful

This was by far the best hotel experience I have had and I travel a lot! I came into Gillette to visit family and was told this is THE hotel to stay at. I was greeted with a smile when I walked in the door, the room was large and best of all CLEAN! It was quiet and the beds... More

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GuideDog9
St. Petersburg, Russia
1 review
1 of 5 stars Reviewed 27 September 2010

While the staff was friendly and helpful this is unfortunately the best to be said for this hotel. The room was way over priced, with tax it came to a $108 for a one person single. It is terribly run down, the rooms are musty and the non-smoking rooms (like mine) are clearly smoked in. The bathroom was merely wiped... More

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Super 8 Gillette Also Known As

  • Gillette Super 8
  • Gillette Super Eight
  • Super Eight Gillette
Address: 208 South Decker Court, I-90 exit 124 (Hwy 14/16), Gillette, WY 82716-3320

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