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All 8 Hilo hotels »

Uncle Billy's Hilo Bay Hotel

2.0 of 5
87 Banyan Dr., Hilo, Island of Hawaii, HI 96720
Hotel amenities
Ranked #6 of 8 hotels in Hilo
3.0 of 5 stars 163 Reviews
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163 reviews from our community

What travellers say about this hotel
  • English muffin(3)
  • Continental breakfast(3)
  • Will NEVER stay(3)
Traveller rating
    12
    40
    38
    28
    45
Only show reviews for Family (26) | Couples (55) | Business (10)
Date Rating
avislou
Waterford, Michigan
2 reviews
2 helpful votes
2 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

I don't mind a hotel that is dated if it is clean and the staff is friendly. We booked three rooms, all were barely clean. Sink was rusty, corners of bathroom tile floors were dirty as was the terrace and the furniture. Found cockroaches n one room and the staff was indifferent. Both checkin and checkout was with staff members... More

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RockDoctorNMUSA
Santa Fe, New Mexico
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

this place had its day back in the 50s or 60s, but no one has done much for upkeep since. Door jamb rotten 3 inches up from the floor, structural beams, exposed in the hallways, rusting and corroded, mold, mildew, used Q-tips under the bed. And all this for a mere $95 a night! And the "contnental breakfast" was one... More

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Kmort66
Cleveland, Ohio
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

If you are a low maintenance traveler who wants a private, old style experience, this is the place to be! I enjoyed the kitchenette. This saved me money on food. If you don't mind the sweet cadence of the coqui frogs, this hotel will charm you! Parking is a challenge, but it is free. Great for small famlies and single... More

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fasteddy002004
San Antonio, TX
Senior Reviewer
6 reviews
5 helpful votes
3 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

My adventure began as soon as I stepped into a cab at ITO. As I approached the hotel, I could easily recognize the sounds of the Coqui frog.. a tiny, native frog of Puerto Rico. Having recently returned from a trip from San Juan, how could I not recognize the Coqui's distinctive and deafening sound. After being exhausted after a... More

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mike s
Hakalau, Hawaii
Senior Contributor
26 reviews
1 helpful vote
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

OK, not that nice but 4 stars for the value. Old decor, but not ragged and stained. No roaches or bedbugs, not bad for under $100. More

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Thuddy
Melbourne, Australia
Contributor
18 reviews
6 helpful votes
3 of 5 stars Reviewed 29 December 2011
4
people found this review helpful

I got to admit up front that I have a bit of a soft spot for these "older style" hotels. I generally find they are staffed with friendly and helpful people and Uncle Billy's is just what I expected. The rooms were much bigger than any place I stayed in Waikiki. And while some people will be turned off by... More

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
31 January 2012

Aloha Thuddy Mahalo (thank you) for your review and choosing to stay at Uncle Billy’s Hilo Bay! I’m so very pleased to hear how much you enjoyed your stay with us in Hilo; as you say, we are an “older style” hotel but full of charm and aloha. I’ll certainly let Ella (the lady who supplies the flowers and makes... More

vacgirl23
Madison, Wisconsin
1 review
3 helpful votes
2 of 5 stars Reviewed 25 December 2011
3
people found this review helpful

You get what you pay for, however, there aren’t many hotel choices in the area. At least this hotel had a continental breakfast (lots of carbs). It looks like they may be trying to fix the place up some but the sink had rust around the facet, but a nice counter top. The ceilings had mold and the squares didn't... More

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
31 January 2012

Aloha vacgirl23 Mahalo (thank you) for your review and choosing to stay at Uncle Billy’s Hilo Bay Hotel. I must apologize for your impression of our hotel during your stay, here at Uncle Billy’s we want all of our guests to enjoy their stay with us and it looks like we missed the mark this time. Management has been notified... More

CBC80
Chicago, Illinois
Reviewer
3 reviews
2 of 5 stars Reviewed 6 December 2011

This is an old hotel near the bay. Staffs are friendly, the rooms are big but old. Carpets smells. The big problem is the bug. both my wife and daughter has been bitten by bugs on the legs/arms three times during our 3 night stay. (but we couldn't find out what kind of bug). it's not worth the money to... More

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
25 January 2012

Aloha CBC80 Mahalo (thank you) for your review and choosing to stay at Uncle Billy’s Hilo Bay Hotel. I must apologize for the unpleasantness of your stay; you didn’t mention in your review whether or not you let the front desk know about the problems you experienced but I sincerely hope that you did ASAP. We take all of our... More

Mommy_Of_Three_Keiki
Koloa, Hawaii
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 26 November 2011

We spent the first 3 nights of our vacation at Uncle Billy's Kona Bay Hotel and transitioned over to their Hilo hotel for the remainder of our trip. I don't care what the other reviews say, Uncle Billy's is a great hotel and our family loves it. It's not a fancy-pants place, but it's still a really nice place to... More

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
6 December 2011

Aloha Mommy_Of_Three_Keiki, Mahalo (thank you) for your review and choosing to spend your “family-moon” at Uncle Billy’s Hilo Bay! I’m so pleased to hear how much you enjoyed your stay with us in Hilo (and Kona too!); here at Uncle Billy’s we extend our warmest aloha to all of our guests visiting our beautiful island. As you say we’re not... More

Robert S
Hilo, Hawaii
1 review
5 of 5 stars Reviewed 25 November 2011

This place is filthy. The carpets are the worst problem; God only knows how long they've been here. And I'm on the third floor with no elevator. I think they got the air conditioners at Costco. I couldn't find a coffee maker, so I asked: Can't use those in the rooms unless you have a kitchenette - a Cooking Unit.... More

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
6 December 2011

Aloha Robert S, Mahalo (thank you) for your review and choosing Uncle Billy’s Hilo Bay. It sounds like your initial impressions of the place were a little less than favorable but I’m glad to hear that you’ve settled in nicely. I will pass your comments on to our management team; should you need anything while you are with us, please... More

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Uncle Billy's Hilo Bay Hotel Also Known As

  • Uncle Billys Hilo Bay Hotel
Address: 87 Banyan Dr., Hilo, Island of Hawaii, HI 96720

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Uncle Billy's Hilo Bay Hotel
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