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Aston Waikoloa Colony Villas

3.5 of 5
69-555 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
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178 reviews from our community

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Date Rating
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 May 2013

What a fantastic place. Our 2 bdrm, 1700+ sq ft townhome was spacious, open, well appointed and beyond comfortable...and the housekeeping was courteous and timely. Our party of 4 adults had more than enough room to find our own 'space' when needed, and the two lanai which opened onto the golf course gave us outdoor space to relax. The location... More

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Hudson, Ohio
2 reviews
1 of 5 stars Reviewed 4 April 2013

Stayed for 3 nights March 2013 in unit 701. My family stayed in a 2 bedroom 2 bath unit that was supposed to accommodate 6 (2 adults, 3 teens and 1 child). The unit only had 1 king bed and 2 twins, no sleeper sofa and couch not large enough for a teenager. Management only offered air mattresses and told... More

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GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review
5 April 2013

Aloha Betina, As I have written twice to you and delivered an apology directly to you on the first night you arrived - I will say again in public forum - we are very sorry for the experience you had at our property. Each unit is individually owned and some owners have put living room furniture in that does not... More

San Jose, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 14 March 2013 via mobile

Stayed in unit 2006. The first unit we were assigned was worse. Pathetic kitchen utensils, one scratched up Teflon skillet; mix and match Dinnerware and glasses. The place needs maintenance. Broken drawers, blinds, floor tiles. Linen shortages, dirty glass slider, broken and tired patio furniture. The staff tried but were working with limited supplies. Would not recommend this resort for... More

Was this review helpful? Yes 1
See 4 more reviews by bertababy for Waikoloa
GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review
15 March 2013

Aloha Bertababy, Thank you for your business. Thank you for your review. The Aston Waikoloa Colony Villas is a beautiful spot. All of the units are owned individually - most are very nice. I apologize that you had such a difficult experience and I will take a look at the unit you stayed in to make any necessary changes. It... More

West Des Moines, Iowa
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 March 2013

My wife and I had a wonderful 15 day stay at the Colony Villas. I booked our stay directly with the owners who were fantastic to deal with. The unit in bldg12 was a 2 bedroom 2 bath with a very nice layout right across from the pool area. It was nicely furnished with flat screens in every room and... More

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See 2 more reviews by WDMBearsfan for Waikoloa
GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review
15 March 2013

Aloha Bears Fan, Thank you for the kind review and the business. Aston does not own nearly all of the units on the Resort property but we do manage a bunch of nice ones. Having traveled extensively and visited lots of different kinds of properties - the experience even in a hotel with similar rooms varies by location and maintenance/upkeep.... More

Frankfurt, Germany
Top Contributor
66 reviews 66 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 21 February 2013

We enjoyed staying here very much. We were a family - teens, uncle, mom and dad-- and the layout of the unit accomodated everyone. Our particular unit was beautifully decorated, we thought, with real artwork and gorgeous island furniture. The units have fully furnished kitchens and our unit also had beachtowels, beach mats, sand toys, and a drawer of games... More

Was this review helpful? Yes 1
GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review
15 March 2013

Aloha Cookie064, Thank you for your business. Thank you for the kind words. We try our best and understand that service is EVERYTHING. Our product is very nice - and we do our best to meet any additional guest needs as they arise. I am so hppy we were able to assist with some issues you had and we hope... More

Granville, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 10 February 2013

Gated community, free DVD rental, two pools. BUT...villas seemed furnished at the whim of the owner, so not consistent (saw two very different ones). Floors needed cleaned badly, missing some no-brainer items (alarm clocks, pitcher, small spoons), housekeeping was definitely hit or miss. Wi-Fi (free) was very spotty, and never could get smartphones to work. Fitness room small, but decently... More

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GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review
15 March 2013

Aloha ShelliLMT, Thank you for your business and review. Your input is the only way we can improve the product and the service. I apologize that you had incosistencies during your stay. Our team usually delivers everything the guest needs and cleanliness is like the most important one. Not all units are decorated the same but you should never have... More

Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 31 January 2013

Stayed in building #13 last year, and this year stayed in building #10 (unit 1003). This is a gated community with key code and we noticed there that there were differences in the condos, naturally, as they are owned by different owners and small touches may vary. Unit 1003 was a lovely 2 bedroom, 2 1/2 bath unit with a... More

Was this review helpful? Yes 1
See 2 more reviews by RGb747 for Waikoloa
GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review
15 March 2013

Aloha RGb747, Hope you had a good time outside of the having to clean the unit so much. The unit you stayed in this year is not in our Aston rental program. I know the owners of the unit and I'b bet they'd be very interested in hearing of your experience because they are nice people and want their guests... More

Albuquerque, New Mexico
1 review
2 of 5 stars Reviewed 22 January 2013

Decor and furnishings up to owner. Ours #1805 was very sparsely furnished. Large living room contained large ugly brown sectional sofa and big screen TV. That was it. No seating in bedrooms. Cheap uncomfortable mattresses. At these prices it was a severe disappointment.

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GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review
25 February 2013

Aloha Beth C. Thank you for your business. Thank you for completing the review on Trip Advisor. We appreciate the input. All of the units are individually owned and some are more sparsely decorated than others. The units are less than 10 years old and are in pretty good shape. Owners are constantly making upgrades and as the economy improves... More

Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 December 2012

We enjoyed the peace and quiet. But most of all the Aston Waikoloa Colony Villas is the place to stay. We felt a home away from home there. and needless to say we found the kitchen well stock with the cookware, kitchen untensils, and ect. the two patios was a must have and very much appreciated. Our condo number was... More

Was this review helpful? Yes 1
GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review
14 January 2013

Aloha Garner Family, Thank you for your business. Thank you for the kind words about your stay at Waikoloa Colony Villas. Thank you for your input - we appreciate that your experience will lead you to return to The Big Island and our beautiful property again. I'll pass on your kind words to Desiree too - she is Ms. Aloha... More

michigan
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 December 2012

Our family just finished a 10 day trip to the Aston Waikoloa Colony Villas. This property was absolutely perfect for our family of 6 plus our 9 month old grandchild. We loved the privacy of our two patios (one off of the great room and one in the master suite). Having the adequately stocked, full kitchen was wonderful as well.... More

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See 2 more reviews by rubyskymom for Waikoloa
GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review
14 January 2013

Aloha Perfect For The Family, Thank you for your business. You took the words right out of my mouth. This is a great place for families. The product is super - like you mentioned. And my focus is on SERVICE, SERVICE, SERVICE. You cannot overcome service issues with product but you sure can overcome product issues with service! We try... More

 
 
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Additional Information about Aston Waikoloa Colony Villas

Also Known As:
Aston Waikoloa Colony Villas Hotel Waikoloa
Aston Waikoloa Colony Villas Hotel
Resortquest Waikoloa Colony Villas
Waikoloa Colony Villas
Address: 69-555 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Amenities:
Fitness Centre Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #8 of 14 Speciality lodging in Waikoloa
Price Range: £££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Colony Villas are home to a luxurious lifestyle. Featuring 1, 2 and 3-bedroom villas with fully equipped gourmet kitchens, this resort is adjacent to the 15th fairway of the Waikoloa Resort Beach Course. Guests enjoy the property's recreational facilities - tennis courts, fitness center, pools, and jet spa. ... more   less 
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