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Aston at Poipu Kai


Hotel class 3.0 of 5
1775 Poipu Rd, (formerly ResortQuest at Poipu Kai), Poipu, Kauai, HI 96756
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Reviews you can trust

62% Recommend
3.0 of 5 stars 38 reviews
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By trip type
All (38)
Solo travel (0)
[ Date ] [ Rating ]
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5 of 5 stars
So Cal
12 Sep 2009 | Trip type: Family

When I go on vacation I don't spend much time in my room so I ask only for clean, quiet, and comfortable. Anything else is an unexpected and pleasant surprise. The Poipu Sands complex at the Aston at Poipu Kai was full of pleasant unexpected surprises. The ocean view from our room was fantastic. We were a short stroll from... more

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2 of 5 stars
Chicago, Illinois
11 Sep 2009 | Trip type: Couples

Our unit (132) was large and had a great view! ...but it had old musty smelling couches and chairs that I didn't even want to sit on. The bed also smelled musty. When I notified the front desk, they didn't seem to care. They said that housekeeping would check it out- but they didn't come until more than 24 hours... more

Management response from
PoipukaiManager, Hotel Manager

I am sorry you did not have a positive experience at our resort. We do our best to ensure that our guests are satisfied and that we meet their expectations. I would like to take this opportunity to thank you for giving us feedback on your stay here at Poipu Kai. We truly appreciate the opportunity to improve our guest...

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1 of 5 stars
virginia
29 Aug 2009 | Trip type: Family

We had reservations to stay at the Aston Poipu Kai for 4 nights. We booked thru Costco Travel (great experience) and required sleep accomodations for 5. We arrived to check in and only had a place with sleep accomodations for 4, a condo with a sleeper sofa could be available the next day, but it wasn't clean when we checked... more

Management response from
PoipukaiManager, Hotel Manager

Aloha Traveler960, I am sorry that you did not have a positive experience at our resort. We do our best to ensure that our guests are satisfied and that we meet their expectations. I am sorry that you were not communicated that the room did not come equipped with air conditioning. We don't get much complaints regarding the air conditioning...

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1 of 5 stars
hawaii
25 Jul 2009 | Trip type: Friends getaway

I spent a night at the Aston Poipu cottage in kauai with my sister and a friend during the month of june because my friend was uncomfortable about spending a night at the kauai beach house because she thought they might have bedbugs. We arrived at the kauai airport early in the morning and the day started bad with the... more

Management response from
PoipukaiManager, Hotel Manager

Sorry to hear you did not have a positive experience at our resort and we truly appreciate the opportunity to address your concerns. Guest satisfaction is a top priority with us here at the Aston Poipu Kai. You mentioned that the room you stayed in was "clean and comfortable with its own kitchen" so I am glad to hear that...

Fabulous!
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4 of 5 stars
San Diego
18 Jul 2009 | Trip type: Family

We had a fabulous condo with an amazing view. The grassy areas were perfect for the kids. We were able to walk to the beach everyday and enjoy the beautiful pools. We highly recommend this place. The daily maid service was also a big help! more

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2 of 5 stars
Palo Alto, CA
19 Mar 2009 | Trip type: Family
2/4 found this review helpful

On one hand, we have the amazing location and the beautiful garden setting, BTW ocean nowhere to be seen from my unit. Poipu is the sunniest part of the island, the weather was excellent, so this makes me happy at least. the beach just a few blocks away was gorgeous, and very kid friendly. On the other hand, the unit... more

Management response from
PoipukaiManager, Hotel Manager

Aloha VeNuSeena from Palo Alto, CA I am sorry you did not have a positive experience at our resort. We do our best to ensure that our guests are satisfied and that we meet their expectations. I would like to take this oppotunity to thank you for giving us feedback on your stay here at Poipu Kai. We truely appreciate...

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4 of 5 stars
Florida
3 Feb 2009 | Trip type: Couples

We stayed in a one bedroom condo at the ResortQuest (now called Aston) resort at Poipu Kai, Kauai. The location of the condo units was very easy to access and close enough to the beach that we could walk back and forth multiple times each day. The condo was clean and neatly decorated. For the most part, we enjoyed getting... more

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5 of 5 stars
Portland, OR
12 Oct 2008 | Trip type: Couples
4/4 found this review helpful

You know how they say if you have a bad experience you tell at least 20 people and a good experience you maybe tell 5 people? Here is our review: We had our 25th anniversary trip planned in our heads for well over a year but physically planned 6 months prior to our anniversary of 10/1. The Poipu Kai Resort... more

Great stay
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4 of 5 stars
Massachusetts
10 Oct 2008 | Trip type: Couples
1/1 found this review helpful

My husband & I stayed at this resort for 10 days, as we were celebrating our 25th wedding anniversary. We had a great stay, awesome views,and beautiful sunrises every morning. The staff is great, we did have a problem with a leaky pipe in the wall, (thru no fault of anyone, things happen) they just moved us to another condo,... more

Scary
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1 of 5 stars
Poulsbo, WA
2 Sep 2008 | Trip type: Couples
2/2 found this review helpful

We stayed at 1901 Kahula at Poipu RD, managed by Resort Quest at Poipu Kai. Condos at this address are individually owned, so as other posters have said, it's hit or miss. The first unit, # 724, we went to was horrible, smelled, outdated, and carpet was filthy. I was ready to go to a hotel, but then I decided... more

Management response from
PoipukaiManager, Manager

Aloha Blue_Green_Water from Poulsbo, WA I am sorry that you did not have a positive experience at our resort. We do our best to ensure that our guests are satisfied and that we meet their expectations. You mentioned that the first room you stayed in was dated. I wanted to assure you that ResortQuest at Poipu Kai is focused on...

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Aston at Poipu Kai Also Known As

  • Resortquest Poipu Kai
Address: 1775 Poipu Rd, (formerly ResortQuest at Poipu Kai), Poipu, Kauai, HI 96756
Poipu Speciality Lodging Aston at Poipu Kai
3.0/5.0
38