I have been a owner with the Westin Since 2005. Our home Resort is Maui South Villa and North. We are classified as Elite Owners" for the property chain. We book every year at Maui, I booked later last year for our stay this week and next. I was given second floor overlooking the air conditioning unit and the next... More

We have just returned from 11 nights at the Westin KOR. We thoroughly enjoyed our stay in this very comfortable beachfront hotel. We stayed in a studio ocean facing villa in the north block. The room was perfect for us, lovely king bed, full kitchen and laundry facilities, gorgeous bathroom with jacuzzi bath and huge shower, and a balcony for... More

I have written prior reviews regarding our travels, but under an ancient email address, thus having to start again on my review "status". My family has been coming to Maui since the early eighties. We originally stayed at The Kaanapali Alii until the first Westin Resort Villas opened. We have a 2 bedroom in both north and south villas. Although... More

Well, for those thinking about buying a timeshare here, don't waist your time requesting a particular building or floor, they put you where they want and there is no changing. More

They loved the pirate water play park and easy access to beach. concierge was helpful and without long lines. kids club was great as well. grocery store nearby, almost walking distance. More

Great views, fine rooms, polite service. Only one complaint as an owner of two units. Moving. From one to another is a waste of a day. One would think that STARWOOD with all of their IT staff could work out a way to treat owners more courteously and efficiently. Btw Alex at the front desk is a wonderful asset to... More

My husband and I have just returned from a stay at The Westin Kaanapali Ocean Resort Villas and to say I was disappointed is an understatement! We had stayed there 6 years ago when the property was fairly new and thought it would be the same quality vacation that we had on that trip, not the case. We received a... More

If you do not object to a room overlooking the parking lot or exceptionally poor service, this may be the resort for you! The units are fine, but far from luxurious (think about a slight upgrade over Marriott Courtyard). The service, however, has been remarkably disappointing...as have the failures by management in service recovery. As Starwood owners, we are quite... More

This was our first visit to this Westin property and it won't be our last. We received top notch service from the moment we drove up to the lobby until the moment we left. When we arrived we actually drove to the South Villas as we were unsure as to what property we were staying at. The valet employee quickly... More