First of all, I am VERY fussy about the hotels that I stay in! A bad hotel can ruin my vacation. My husband calls me a "hotel snob". I LOVED this resort! We stayed in a studio room with a garden view. I loved having a kitchen and a washer and dryer in the room. The view from our balcony... more

Imagine my surprise to get a room without a shower. Who would have thought to confirm something like that. No problem, right? Call down and get moved to another room. Management was completely unwilling to do so. In spite of the excellent service from valet through dining, mangement's lack of concern for their guest's comfort make this an undesirable hotel... more

We spent 4 nights at this property and couldn't have enjoyed it any more. The room was very well appointed, the kitchen was fully stocked and the bathroom with jetted tub was amazing. I had initially thought that an interior-view room would be its downfall but upon looking out of the balcony I was pleasantly surprised to see ponds, fish... more

Although we were hesitant to get a studio, it was spacious, well-appointed, and had an ocean view even though we paid only for an island view. The person who cleans the room every day is meticulous: washes the dishes, restocks the laundry soap, and leaves extra towels and lovely leaf-shaped bar soaps. Every evening at sunset the bar serves happy... more

Reserved a connected 1 bedroom and a studio island view at the north property. Despite island view rating, the room had a great ocean view overlooking pool. Units were beautiful and luxurious. Each side (studio and 1-bedroom) had a washer/dryer and kitchen. Kitchens had ovens, full-size refrigerators, granite counter tops, etc... Both sides had bathrooms with jacuzzi tubs and large... more

This was by far the worst experience I have had in Maui in the 25 years I have been visiting. False advertising-rooms are loud and ocean view is not ocean view but partial pool view. Loud children running wild, loved the sign in the jacuzzi "if there is fecal contamination they will shut it down" YUCK, that really was a... more

We were booked at the Westin Villas for one night preceeding a full week stay at the new Marriott Lahaina & Napili Villas. Although we were only able to stay one night, we were very impressed with the location and staff during our time there. Our reservation was for a studio island villa. The front desk personnel kindly upgraded our... more

Excellent property, we were automatically upgraded to a one bedroom ocean view despite booking for an island view studio. The rooms are fully loaded and very comfortable. Beach is spot on with great snorkelling, the bonus being the whales put on a show for us everyday. Would definitely go back. Watch out for the over eager staff who's attitude towards... more

Very easy easy... vacation. Stayed one week in January. Then last two nights at the Sheraton. We booked online at Westin website. Booked and ocean view one bedroom villa. We checked in at 2 or 3 pm and our room was ready. We have been to Maui many times and from my experience not everyone in the hotel business is... more