This is our third JW Marriott experience (Desert Ridge in Phoenix and Starr Pass in Tucson) and it was spot-on perfect. From the moment you arrive, you truly feel like a special, valued guest. Whatever you want (extra hangers, more feather pillows), you receive with graciousness and smiles. Our room (315) was spacious, attentively clean (Erlinda), and the bathroom had... More

Let me preface by saying that we do stay at Marriott properties quite often and the one thing I have come to expect is friendly and efficient service. Not so much here. The only word I can use is "adequate". There was never a friendly "welcome" and rarely eye contact and a smile from staff. This surprised me on many... More

We honeymooned this winter at the Ihilani and it was beyond perfect. The staff is friendly, the food is great, the private lagoons are amazing, and our ocean view room was beautiful and cozy! The spa is also a must when staying at the Ihilani. We loved our stay so much we bought a time share with marriott!

Beautiful location, very worth the money spent. Absolutely great experience. Was a very relaxing end of the honeymoon. We didn't feel like going back home. We were starting the day with a lovely breakfast at the room at the veranda, than heading to the beach. Loved snorkelling there. By the end of the day the hotel pool was excellent with... More

I don’t have enough space in this review to express how much we enjoyed this resort. The moment we arrived in KoOlina we knew we were in paradise. It is quite different from the hustle and bustle of Honolulu, and much more of a resort atmosphere. As Platinum members, we were upgraded to top floor ocean view, and it was... More

The hotel is wonderful, as it is on the west side of Oahu. The location is amazing, and the views breathtaking. The hotle is spotless, and the restaurants here are great. We ate twice at Azul, and Marco, and Roberto were great. Food was outstanding. The pool was nice, and the lunch staff was very friendly. However, the front desk... More

We stayed here for 5 nights in April and to our surprised was upgraded to an ocean front room. The staff was great - especially Jason at the front desk. We love the property ponds with the sharks, sting rays and fishes. We enjoyed going to the pool and the beach and ate at all their restaurants. I highly recommend... More

Spent three days in Oahu before traveling on to Maui and stayed at this lovely resort. Ocean view room, beautiful and quiet. Concierge so very helpful with information for Pearl Harbor, Diamondhead, the North Shore and Waikiki. The lagoon area is beautiful, peaceful and plenty of comfortable chairs. Pool is big and beautiful as well. Pool bar staff are friendly... More

We stayed at the JW Marriott on March 12 - 16, 2013. Beautiful hotel and beautiful location. We loved every minute of it. We had an awesome view from our balcony and saw the sunset every night. We leave our balcony doors open so we can hear the waves crashing at night and when we wake up. PROS: Hotel staff... More