We arrived at around 4:00 am and was greeted by the front desk personnel (this guy was ok)...we then discovered that our request for a king size bed became two single beds that we personally joined together. The hotel is ideally located by the beach but needs renovation...especially the carpets. They also lacked brochures, so we went to the next... more

I wanted to stay at a "Boutique Hotel" for our relocation rather than a full service hotel on Tumon Bay or the smaller hotels in Tamuning. The pictures on the web site looked very nice. My husband was on Guam prior to our move and went to the hotel to see it and pick the room he wanted to stay... more

My husband and I have recently had a week at 'The Sante Fe Hotel in Guam. It more than lived up to our expectations. Away from the crowds and main shopping areas it made for a real break. We were made very welcome and nothing was too much trouble. A beachfront hotel with a glorious setting for swimming in the... more

I stayed here for a week and had to go to the front desk 11 times to get internet passwords that usually were already 20-60% used by someone else. and door key reset. The food is absolutely HORRIBLE..DO NOT EVEN THINK ABOUT TRYIN THEIR SURF & TURF. I waited 37 minutes for an appitizer. Their version of a KING bed... more

For business reasons, I had to book at this facility and was impressed at around $100/night with car rental thru Hertz at the airport. The facility is right on the beach with a great view from the outdoor restaurant. Room was clean, although the bed and bedding were extremely mediore. The amenities are basic. It is well maintained and run.... more

I do NOT recommend this hotel, even though its location is awesome. Reasons are following; 1. Your reservation can be canceled without confirming with you. 2. A housekeeper is not aveilable even when he/she forget to leave new towels, and the reception doesn't care your towels. 3. You can make a payment by your credit card, but unaccountable lines may... more

When we arrived at 5 am, the receptionist assured us that we were on a non-smoking floor. Walking down the hallway to our room proved otherwise. The smoke was not visible, but the smell was overpowering. No bottled water in the bare minibar. Front desk assured us we could buy water when the ministore opened downstairs at 8 am, but... more

my crew and i stayed there for 11 WEEKS!!! great location, very clean. GREAT STAFF!!!! from the bar right in the beach to the maids. i was treated like family!! ONE BIG PROBLEM. the managment was overly paranoid and very cold. staying for 11 weeks, you would think that they would relax. but, enjoy the hotel santa fe. it was... more

A decent hotel, the Santa Fe is a quaint but quirky place on Guam’s second-busiest tourist area – Tumining Bay. The clientle is almost entirely Japanese and Korean tourists, but the bottom line is pretty attractive – low room rates, decent accommodations, a good beach, out-of-the-way location, a quiet atmosphere and good amenities. Santa Fe is not a beach resort... more