The hotel, the room and the staff was all nice. But be careful of Ellis street - get the advices of front-desk staff and use the shuttle to go to city center. more

The hotel was an upscale attractive boutique hotel. The staff were very friendly yet most very uninformed of the city, nearby attractions, transportation and good restaurants since they were all new employees (hotel is new). The rooms were small but cozy with a Juliet balcony and nice upgraded amenities. Unfortunately, the rooms have no A/C and in place of it... more

Stayed here for one night as our previous hotel was fully booked for our last night. We read the reviews on trip advisor before we went about the location. I thought we would be ok and expected to see a few homeless people etc. Firstly when we walked down the road it was full of homeless people, not sure if... more

This hotel is within walking distance of pretty much all of the "sights" of San Francisco. If feeling too exhausted or full from eating at Pearl's to walk down to the Pier, the hotel has a free shuttle with scheduled times for pick up. I can't say enough about how helpful and wonderful the staff at the Cova were to... more

Although first glimpse of the area was a little on the 'rough' side, once we heard of the free shuttle to union square and fisherman's warf, we made ourselves right at home. The breakfast was supurb, the staff was beyond gracious, specifically concierge Chris. He went out of his way on multiple occasions to cater to a couple of needs... more

My husband and I spent 5 days at the Cova Hotel in San Francisco while we were attending a conference at the Hilton. We chose the Cova because it's reasonable walking distance to the Hilton, serves a daily breakfast (lines can be long for that in SF restaurants) and the price was right. The hotel itself has a modern minimalist... more

The hotel was pretty...The style that it portrayed did not fit the location of the city...I think the front doors being locked at night is a fine example of that...Parking was not included in your stay...The walls are THIN... more

Very nice hotel, very impress with the room and the cleaness - very good value :) unfortunately the location wasn't that impressive, though it's located at downtown however the neighbourhoods wasn't that good and the manager Germaine - very nice person Overall, it's value for money more

Location was a little dicey, but the hotel was awesome. We recieved fabulous and personal attention from the staff, particularly Armando, Latoya and Charles. They were exceptionally helpful. Our room was wonderful, and more than expected. There were many other choices in SF, but I would never stay at any other hotel than this one. Parking was reasonable in a... more