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All 235 San Francisco hotels

Hotel Zetta San Francisco

4.0 of 5
55 Fifth Street, San Francisco, CA 94103 (Formerly Hotel Milano) (SoMa)
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Hotel Zetta San Francisco
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40 reviews from our community

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    21
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San Diego, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 June 2013

I stayed at Hotel Zetta two nights for business and I was delighted by the attentive front desk staff and the gorgeous art in the hotel and in my room. It's a newish hotel and it feels new in terms of the furnishings and cleanliness. It also is well located, just south of Market and within walking distance to Union... More

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Brazil
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 June 2013

I had a enjoyable stay in Zetta Hotel. the rooms and the building smell fresh, as the hotel has been renewed. Decoration is modern and rooms are clean and my room had enough space to acommodate four people during six days. Internet wi-fi is fast. The staff is wonderful and helpful. Location is great, near to Union Square, to cable... More

Was this review helpful? Yes 1
See 2 more reviews by Nattylovestravelling for San Francisco
SYDNEY
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 9 June 2013

This is a boutique hotel, modern and redone. I'm very fussy but this place is HIGHLY recommended from the front desk to the guys at the door wow!!! Super nice and friendly.We came with family and friends and a child and the staff were so helpful. Great location near Westfield with a food court below. Shopping on market street and... More

Was this review helpful? Yes 1
See 2 more reviews by bbSYD for San Francisco
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
11 June 2013

Deat bbSYD, Thank you so much for staying with us and for sharing your experience. I am so happy that your family enjoyed their stay, our team, the playroom and our famous Plinko wall. Our restaurant is well underway and schedule to open in August. I cannot wait to welcome you back! Benjamin Duverge General Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 May 2013

I loved this place. Granted I did get a really good deal online last minute so that certainly factored into my decision. The staff was friendly and accommodating, the aesthetics wonderful and the all night game room definitely a plus. I would have loved to have more time here to grab a drink at the bar and unwind a bit... More

Was this review helpful? Yes 1
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
11 June 2013

Dear Spritzn, Thank you, we loved having you here too. I hope that you had a chance to enjoy our art throughout the building, we have some pretty unique pieces and we are featuring them on our facebook page. Thank you again, we hope to welcome you back soon. Benjamin Duverge General Manager More

Chicago, Illinois, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2013

13 of my girlfriends and I stayed at this hotel for a weekend escape. Hotel Zetta was a beyond delightful experience. The service at this hotel is UNMATCHED! They were so personal- and went the extra mile to get to know our group and our interests so they could help in recommending places to dine, where to go out at... More

Was this review helpful? Yes 1
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
11 June 2013

Dear Kelley C, I am so glad that the entire team went out of their way to accommodate your group and to make sure that you had a great week end with your friends. Our location is perfect for a fun week end in San Francisco. We hope to see you and your friend soon. Safe travels! Benjamin Duverge General... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 May 2013

We stayed in the hotel for two nights and we very much liked the design and the location. However, some of the deluxe rooms facing a wall and it feels more like living in a basement. In our opinion the hotel is a bit overpriced and under-serviced and there are better choices in SF.

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New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 May 2013

This hotel was dreadfully overpriced and under-serviced. I am a sophisticated traveler and for this place to call itself a luxury hotel is ridiculous. The problems: 1. At 3 pm, my room was not ready. I was kept waiting for 25 minutes in the lobby resonant with pop music. 2. The shower leaked, the water never became hot, the towels... More

Was this review helpful? Yes 1
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
23 May 2013

Dear pennelli, Thank you for staying with us and for bringing your experience to my attention. I have already addressed your comments with my team and I can assure you that they will be promptly taken care of. There is a lot to enjoy in and around our hotel and I will be happy to personally ensure that we can... More

San Francisco
1 review
4 of 5 stars Reviewed 22 May 2013

Nicely decorated hotel at a great location downtown. Overall very content with room and service, but the first night I arrived I was placed in a room without hot water. When maintenance was asked, the problem was already known to them and could not be fixed immediately. So the hotel knowingly used a room for bookings that would be unacceptable... More

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Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
23 May 2013

Dear Tim Z, Thank you for staying with us and for the nice comments regarding our design and our location. We recently experienced a problem with our hot water supply that was affecting a few rooms. Unfortunately, you experienced it too. We have put these rooms out of order until the problem is corrected. Rest assured that it is not... More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 May 2013

I was in San Fran for the Bay to Breakers race from Denver. The rooms are large and quiet, except for street noise. Unfortunately, that's all I can say that's good. No room service the first day (we had to call for it), and an in room bar bill we didn't incur, and double billed on the beers at the... More

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Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
22 May 2013

Dear J C Thank you so much for your feedback! I am disappointed that your experience at our new Lobby Bar was less than stellar, with all the excitement of opening a brand new lobby bar and our new In Room Dining operation we may have been a little overwhelmed. Rest assured that we are diligently working in getting up... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 May 2013

Great location, modern and tasteful just off Market Street near to the Powell St tram turnabout. As a small amount of building work was going on I think we paid about 2/3 of full price so our large room on the 8th floor (overlooking 5th with nice roof top view) with big very comfy bed, flat screen TV, lovely big... More

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Additional Information about Hotel Zetta San Francisco

Also Known As:
Milano Hotel San Francisco
Hotel Milano San Francisco
Milano San Francisco
Address: 55 Fifth Street, San Francisco, CA 94103 (Formerly Hotel Milano)
Phone Number:
Region: United States > California > San Francisco > SoMa
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Luxury Hotels in San Francisco
#80 Family Hotels in San Francisco
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
In a city of exquisitely edgy contrasts, Hotel Zetta offers a high level of sophistication and service without taking itself too seriously. The vibrant décor and sustainable architecture lend an innovative, creative vibe, while the high-tech conveniences, oversized guestrooms and plush pillow top beds keep things modernand always relaxed. Located in the heart of San Francisco’s famously techy-savvy SoMa district and walking distance to Union Square, Hotel Zetta invites style-seeking travelers and local professionals to work, connect, play and get inspired.Located in the heart of San Francisco’s famously hip SoMa Distict, Hotel Zetta offers 116 fashionable rooms and suites to style-seeking business travelers, culture-seeking out-of-towners and local professionals. Work-hard-play-hard business travelers can customize in-room work spaces with over-sized butcher block desks and a bevy of high-tech conveniences, from Internet-ready Samsung 46” smart TVs with access to apps like Facebook, Twitter and Netflix, to G-LINK™ docking stations that let you wirelessly stream videos from your mobile devices to your TV. Want to escape the bustle of the city without actually leaving the city? Our amenity-rich urban enclaves elevate downtime with down comforters and imported linens atop sumptuous pillow top beds, complimentary Neil George bath and body amenities, and Illy coffee espresso machines. Each room's unique quality is accented with a one-of-a-kind tapestry; a stunning collage of antique Oriental rugs. ... more   less 
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