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Clift Hotel San Francisco


Hotel class 4.0 of 5
495 Geary Street, San Francisco, CA 94102
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Reviews you can trust

62% Recommend
3.5 of 5 stars 404 reviews
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By trip type
All (404)
[ Date ] [ Rating ]
Not bad.
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3 of 5 stars
florida
6 Nov 2009 | Trip type: Business New

We stayed at this hotel for 3 nights while attending a conference. Upon arrival, we were impressed with the lobby. It was very modern and the decor was great. We went up to our room and were a little disappointed. Our bathroom was the size of a cruise ship bathroom...tiny. Our shower did not drain properly either. However, the service... more

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1 of 5 stars
Boston
23 Oct 2009 | Trip type: Business

The cost was too high for the services provided. I came to the hotel from the Four Seasons in Los Angeles where the rooms were twice as big for half the price with all the amenities. The edgy design does not merit top notch price and lack of amenities. On top of that, the tub wouldn't drain, the furniture in... more

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5 of 5 stars
San Antonio, Texas
21 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

As a return guest to Clift, I was pleased with the continued gracious service and friendliness of all the staff. Traveling with a French friend, she was amazed by the recognition she received daily, and often in French. We dined in Asia de Cuba and enjoyed a lovely meal with exceptional service. The simple chic decor of our room was... more

Management response from
Clift, Jenny Chmieleski, Front Desk Manager

Dear Babsbenz, Thank you for sharing your experience. We love that our service means so much to you, and I love that your friend felt so at home—halfway around the globe! We’re thrilled that you were back and we’ll look forward to making the next visit even better. Sincerely, Jenny

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5 of 5 stars
Santa Barbara, CA
18 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

I have stayed at Clift SO many times that I no longer bother to write an online review every time, but after seeing some negative titles popping up I felt I had to speak up and provide an alternate opinion. First of all, the reason I've stayed here so many times is that it is the ONLY place I will... more

Management response from
Clift, Jenny Chmieleski, Front Desk Manager

Dear Kristin126, We LOVE your alternate opinion! (Of course we're hoping that most people feel as you do!) Honestly, this was totally unnecessary but ever so appreciated. Can't wait until the next time.... Your Clift family

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2 of 5 stars
Los Angeles, CA
16 Oct 2009 | Trip type: Couples
0/1 found this review helpful

From soup to nuts, this hotel need an attitude adjustment. It's just not fun here! While the lobby is pretty (and the room nice, but dismally and dimly lit), it's almost too self-conscious and trendy. What a shame! It could be a lovely place with the right management. more

Management response from
Clift, Jenny Chmieleski, Front Desk Manager

Dear Goldlie, Thank you very much for your comments. I am so sorry to hear that you didn't have fun! More importantly, hearing that you experienced an attitude problem of that magnitude is extremely concerning and completely unacceptable. I promise you we will be sharing your feedback with our team in hopes of eradicating any attitude or anything else which...

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1 of 5 stars
san francisco
14 Oct 2009 | Trip type: Business, Solo travel

It looks cool and modern but the staff is unbearably rude. I came in late with some friends and the doorman stopped me and asked to see my room card although he waved the friends through. I kindof hate this place and would never stay here again. They are overpriced and really stuckup. Not sure they really want anyones business,... more

Management response from
Clift, Jenny Chmieleski, Front Desk Manager

Dear Etitora, Thank you very much for giving us your feedback, although I’m sorry we didn’t hear about this sooner! I am very much dismayed that you felt our staff was in any way discourteous or uncaring. Your experience is paramount to us; clearly we value your business, but far more importantly we truly care about you as our guest...

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4 of 5 stars
onewolf11
13 Oct 2009 | Trip type: Couples

I read the reviews for the hotel and became concerned as I had already made my reservation. The front desk manager was away this particular weekend but David was quick to step in and understood my worries. During our stay it was clear that they had made adjustments to fix the poor reviews. The staff was friendly and engaging, the... more

Management response from
Clift, Jenny Chmieleski, Front Desk Manager

Dear Onewolf11, So many thanks for your comments! I am thrilled to hear about your stay. David is wonderful and I know he feels the same when I say we couldn’t be happier that you shared your worries and a bit of yourself with us. Please let us know when we’ll have the pleasure of seeing you again, and of...

Always great
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4 of 5 stars
Los Angeles
12 Oct 2009 | Trip type: Couples
1/1 found this review helpful

I stay here at least 3 times a year, have stopped trying anywhere else in SF as this hotel treats us so well. more

Management response from
Clift, Jenny Chmieleski, Front Desk Manager

Our Dear TripGoat, While I'm totally stumped by your nom de plume, I am overjoyed that we recognize you when it counts! Thank you for your continued faith, and I'm sure we'll be thrilled to see you again. :) Jenny

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2 of 5 stars
Manchester
7 Oct 2009 | Trip type: Couples
1/1 found this review helpful

The rooms in the Clift are reasonable sized, clean, and modern looking, and the beds are incredibly comfy. The location is briliant, and our rate was reasonable. However, there were 2 things that I really disliked about this hotel that make me reluctant to stay there again. 1) This hotel is not at all welcoming when you walk in. We... more

Management response from
Clift, Jenny Chmieleski, Front Desk Manager

Dear QueenArmadillo, Please accept my sincere thanks for your very thorough feedback. As you expressed the Redwood Room does very much take on a life of its own in the evenings! That said we always wish for it to complement your experience, not to take away from it in any way, shape or form, and I'm so sorry if it...

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5 of 5 stars
London, UK
6 Oct 2009 | Trip type: Business
1/1 found this review helpful

This hotel was recommended by my company when I had to visit San Fran for a few days, I really enjoyed this stylish Hotel/ stroke hip bar. If you have been partying the night before Clift is ideal in the early mornings because of it's low light interior perfect for easing you to routine and blocking out that bright Californian... more

Management response from
Clift, Jenny Chmieleski, Front Desk Manager

Dear Whougonacall, It sounds like you did it all! Thank you so much for taking the time to let us know what you liked; it's lovely to hear that you enjoyed both service and amenities, and of course if you do return for either business or pleasure we'd be happy to save a spot for you! Cheers, Jenny and the...

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Clift Hotel San Francisco Also Known As

  • Clift San Francisco
  • San Francisco Clift Hotel
  • Clift Hotel
Address: 495 Geary Street, San Francisco, CA 94102