Quirky room, excellent bed. Room only let down by out dated shower. Breakfast and afternoon wine & nibbles create a really friendly atmosphere in which to meet fellow travelers. The whole feel is of a English Guest House. Complementary soft drink in fridge in room very welcome after a day exploring. Location quite central with the entrance to Chinatown at... more

The White Swan is a decidedly mixed bag. On the one hand, their luxury king rooms are spacious with a fireplace and dressing room (see pictures). There are complementary beverages in the refrigerator. The desk clerks were polite and helpful. The evening wine and cheese is a lovely touch (although cole slaw was a definite first for an accompaniment -perhaps... more

We booked here because of the glowing reviews describing the White Swan as a charming little inn. I'm afraid it's just tired and in need of a serious scrubbing and updating. The location is pretty good and within walking distance of Chinatown and Union Square. It seems safe at night in the surrounding areas. The staff was friendly and helpful.... more

Spent 4 nights at the White Swan - it was our first trip to San Francisco, and we wanted to see as much as possible. The staff (all young) were extremely helpful right from the first, when we arrived well before check-in. The White Swan is centrally located in Union Square, within easy (although hilly) walking distance of many attractions.... more

This hotel was in a convenient location and the staff were really friendly. The rooms are really cute and are very comfortable. The fridge is stocked with complimentary soda and water - which is really nice after a long day of touring the city. The breakfast in the morning had plenty of items to choose from and was really good. more

It was a wonderful experience and I would recommend it highly! Beautiful room and very attentive staff. And to top it off, a wonderful breakfast every morning included in the stay. The entire expereince may you feel welcome, plus give you the opportunity to meet and greet with the other guests. A great way to find do's and don't of... more

My husband, myself and adult daughter stayed in the Ashley Suite for 3 nights in September. We checked in early, but were welcomed by extremely friendly staff, who made our room available - and so it continued for the whole 3 days - nothing was too much trouble for the staff of this hotel. The rooms, although a little dark... more

Nice place to stay in the city. Minutes from Union Square. Rooms are comfortable and clean. The dining area is a cozy and relaxing place to enjoy a cup of tea. My only disappointment with this inn is the breakfast. Labelled as "gourmet", but did not achieve such status. The kitchen staff is friendly, but food is restocked slowly. Scrambled... more

Stayed here for three nights in September. It is only a ten minute walk from Union Square and only two or three blocks from where you can jump on the trolley. The trolley is a lot quieter at night so you will have more chance of getting on it. This hotel has an old English charm to it, the rooms... more