We usually stay in larger chained hotels, so this was a bit of a diversion for us! I'm actually a Travel Agent so we often stay in Fairmont properties, so we were interested in what we would think of this! It's unique - we loved the elevator! It's old, it rattles, but it's so much fun - those free cookies... more

After reading through Trip Advisor early in the year, we decided to book White Swan Inn for a conference being held in San Francisco for October 09. We arrived late at night and first impression of the neighbourhood wasn't great. However, by the light of day it was fine and as we found our way around, it was certainly central... more

I don't usually like english-style inns (at least in the US). Don't like floral wallpaper. Don't like antique carpet. Somehow, we ended up loving our experience at the White Swan. We took a chance based on Tripadvisor, along with a very good special that Joie de Vivre hotels was offering - yes, the White Swan is part of a boutique... more

What a wonderful hotel, just 2 blocks from Union Square with fantastic access to everything you need in San Francisco! The rooms were clean, comfortable and decorated to a wonderful standard - the afternoon tea and breakfast were delicious and the staff were so helpful, friendly and couldn't do enough for you. If you want to have a perfect city... more

My husband and I stayed at the White Swan Inn for three nights in early Nov. We were a little apprehnsive when we arrived the stairs and the lift werea bit of a cchallenge however we warmed tothe quirkyness and really enjoyed our stay. My husband had trouble will his internat connection and Darren from the front desk was really... more

Quirky room, excellent bed. Room only let down by out dated shower. Breakfast and afternoon wine & nibbles create a really friendly atmosphere in which to meet fellow travelers. The whole feel is of a English Guest House. Complementary soft drink in fridge in room very welcome after a day exploring. Location quite central with the entrance to Chinatown at... more

The White Swan is a decidedly mixed bag. On the one hand, their luxury king rooms are spacious with a fireplace and dressing room (see pictures). There are complementary beverages in the refrigerator. The desk clerks were polite and helpful. The evening wine and cheese is a lovely touch (although cole slaw was a definite first for an accompaniment -perhaps... more

We booked here because of the glowing reviews describing the White Swan as a charming little inn. I'm afraid it's just tired and in need of a serious scrubbing and updating. The location is pretty good and within walking distance of Chinatown and Union Square. It seems safe at night in the surrounding areas. The staff was friendly and helpful.... more

Spent 4 nights at the White Swan - it was our first trip to San Francisco, and we wanted to see as much as possible. The staff (all young) were extremely helpful right from the first, when we arrived well before check-in. The White Swan is centrally located in Union Square, within easy (although hilly) walking distance of many attractions.... more