I stayed at the Touchstone on two business trips, each lasting approximately 10 days, in November and December 2009. My stays at the hotel were very comfortable and I have nothing less than positive to say about them. I stayed in two different rooms, and each room was newly renovated, very tastefully decorated, clean, with fast and reliable in-room internet... more

Nice staffs, very kind and helpful. Great location. The room is clean and adequate facilities. Probably not ideal for special occasions or business trip, but highly recommend for a casual leisure trip. more

An older hotel with outdated decor (think red bedcover, large round mirror in the room for the Queen, photos on the website not really what our room was like). We were on the 2nd floor facing Geary Street which I believe may be the main route for the fire brigade! Extremely noisy, we were woken up several times during the... more

I stayed at the Touchstone for three nights. Check in was quick and simple. I was given a room at the front of the hotel, which was incredibly noisy, especially on Friday night. Room was clean, bed was comfortable, wifi worked and was free. Bathroom was spotless. Noticed though, no airconditioning, so if you visit during summer and you're not... more

VERY CLEAN HOTEL! Front desk staff very nice, it is an older styled hotel with very simple rooms. No frills, no room service, small tv, no fridge, BUT for the price and location, it was great. It was clean, comfortable, and I would recommend this hotel to anyone wanting to save some money while staying in SF. more

We booked 4 nights on a webspecial with a breakfast from the adjecent restaurant The frontdesk staff was helpfull during our stay, but our room was the size of a stamp with a bed in the middle. During our stay our shampoo's weren't replaced and the room cleaning was avarage (usually just remaking the bed and replacing the towels). We... more

For the price, the location and the room was a good value. It was clean. My only complaint was that I was unable to get WiFi in my room, and the rooms that had it were booked. Although I did have a quiet room, and it was clean. They are small rooms. more

After reading all the bad reviews we were slightly nervous about booking this hotel but our budget dictated it! But, what a nice suprise! The location is absolutely perfect, the staff were really helpful. The room was small but perfectly clean and comfortable with the most powerful shower i have ever had! Also, the deli on the ground floor serves... more

I'm not one to add on to a sour chorus, but please think about spending a few more bucks on your San Fran trip and staying somewhere else. My boyfriend and I, having booked our hotel through Hotwire, didn't get chance to see this place until after we'd paid our slightly discounted fare. I tried not to focus on the... more