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Chancellor Hotel on Union Square


Chancellor Hotel on Union Square
Hotel class 3 of 5
433 Powell Street, San Francisco, CA 94102
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Traveller Reviews

95% Recommend
4.5 of 5 stars 1,047 reviews
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All (1,047)
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5 of 5 stars
england
25 Jun 2009 | Trip type: Couples
3/3 found this review helpful

After a 4 week road trip of sunshine and heat.It was veryyyyyyy cold in SF. Stayed our last 3 nights over memorial weekend at the Chancellor. We made the right choice, found the hotel easily with the directions given. no sooner had pulled up, bellman there to get bags. Reception staff very pleasant and proficent. We had booked the park,room... more

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5 of 5 stars
New York, NY
21 Jun 2009 | Trip type: Couples
3/3 found this review helpful

The location of the Chancellor was great, right in Union Square and about 3 - 4 blocks from Market Street and the Bart station. My first impression was that the room was a bit on the small side, but we quickly got used to it. We had a walk-in closet, never heard our neighbors and the staff was very helpful.... more

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5 of 5 stars
Chicago
20 Jun 2009 | Trip type: Couples
1/1 found this review helpful

Lovely hotel with lots of character. Rooms were small but we expected that and didn't spend much time there other than to sleep. We asked for a quiet room and got a back location where it was peaceful. Unfortunately our neighbours were not quiet and the walls are VERY thin. Cookies and coffee in reception were very appreciated! Reception staff... more

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4 of 5 stars
South Yorkshire,
17 Jun 2009 | Trip type: Couples
5/5 found this review helpful

Just Completed a 'Road Trip' of West Coast of California and Nevada and during this time stayed in 8 different hotels, some good, some not so good, but had to leave my views about the Chancellor. l will not repeat what numerous others have gone into detail about location etc. Stayed at Chancellor for 3 nights early June 09 and... more

Management response from
Wes Tyler, General Manager

Thank you very much. I think you said it all and it should help people make the right decision about staying at the Chancellor Hotel.

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4 of 5 stars
Egypt
16 Jun 2009 | Trip type: Solo travel
1/1 found this review helpful

The location of this hotel is really second to none, right on Union Square which has the main square for shopping and has some nice resturants. The hotel itself is in a nice building and has a nice bar and free coffee in the reception. The rooms are clean with a large bed and my room had a free Wifi.... more

Disappointed
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2 of 5 stars
uk
15 Jun 2009 | Trip type: Couples
3/10 found this review helpful

I booked this hotel after reading all the reviews on this website - but I was disappointed with the room and some of the hotel services. Disadvantages The main problem for my husband and I was the noise. Directly outside of our window (3rd floor) was an air-conditioning/water unit for an adjacent building. I have attached a photo. The noise... more

Management response from
Wes Tyler, General Manager

They are "Disappointed." I am frustrated. They didn't read all the reviews as they said, otherwise they would have seen my comments from another reviewer that had the same complaint and rather than play "gotcha" they would have had a nice stay with us: ============================ Why would someone stay in a room they do not like? People should be "fussy"...

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5 of 5 stars
Melbourne, Australia
15 Jun 2009 | Trip type: Couples
1/1 found this review helpful

We choose this hotel with the help of the trip advisor reviews and were very satisfied with the results. We stayed two nights and thoroughly enjoyed out stay. The location is fantastic - right in the heart of San Fran. The Powell-Hyde cable car stops right out the front which helps with the ridiculously steep SF hills. The BART station... more

Management response from
Wes Tyler, General Manager

Thank you very much. I appreciate the kind words, but as the next review indicates, we do disappoint some folks. We do have 1,027 reviews and 939 are 4 and 5 dot rated. However, 36 have rated us poor or terrible. Odds are that someone who appreciates a 3 star, European like, boutique hotel will like us. 3.5% of our...

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5 of 5 stars
Knoxville, TN
14 Jun 2009 | Trip type: Couples
1/1 found this review helpful

This was my second visit to the Chancellor, and it continues to amaze me. The location, right on Union Square and a cable car line, are just perfect. No view of the bay, but everything else is right there. Restaurant breakfasts were excellent, rooms are small but beautifully appointed, and the staff is very accommodating. Highly recommended. more

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4 of 5 stars
England
14 Jun 2009 | Trip type: Couples
1/1 found this review helpful

We got this hotel through our Travel Agents when booking a tour of the US West Coast. Very pleased, quite central and on the route of those fabulous cable cars. Rooms comfortable, but small, bathroom OK, staff friendly and helpful. Loads of good eating places nearby. Would I use it again?? Yes. more

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5 of 5 stars
Outta_Town_1980
13 Jun 2009 | Trip type: Business
2/2 found this review helpful

I was in San Francisco the first week of June for a conference and chose to stay at the Chancellor Hotel after reading all of the wonderful reviews on TripAdvisor. My wife and mother-in-law tagged along to do some sightseeing. Being from rural Pennsylvania, we weren't quite sure what to expect, but we were pleasantly surprised by every aspect of... more

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Chancellor Hotel on Union Square Also Known As

  • Chancellor Hotel San Francisco
Address: 433 Powell Street, San Francisco, CA 94102