We had a vacation rental of a unit in the Fairmont Heritage Place in Ghirardelli Square in San Francisco. Where do I even begin? This place was... heaven! The location is amazing - literally in the old factory buildings of Ghirardelli Square, with all the shops and restaurants you could want right outside the door. Just a block up from... More

There is nowhere else I will think of going the next time that I am here.. The whole experience was too good! The staff was very very good. The rooms were perfect. The house car compensates very well for the cost of the rooms. The location could not have been better and the concierge do a lot for you too..

How is this place rated #1 on Trip Advisor for SanFran hotels??? The woman at the front desk couldn't have been any less friendly! The hallway and room smelled of stale urine. Our coffee maker broke on morning of checkout. And to top it off, they had ONE person on duty at 6AM on a Saturday morning who was left... More

Let's start with the good. The people are first rate, they will go out of their way to make sure you have a good experience. The rooms are appointed with first rate everything. The not so good. First, know what you are getting into. This is a resident type hotel that you can buy ownership in. The 'hotel' does not... More

Hotel has modern amenities despite historical undertones. Great location and excellent service. Only complaint is that the kitchen closed too early. Room was. Spacious and very clean. Good location in the city near the cable car. Parking is outrageously expensive (as are most hotels in San Fran).

Reviewers have pointed out that this is a great place to stay with children. My husband and I found our two bedroom suite was excellent for sharing with adult friends. Each bedroom, with its own large bathroom, is off a wide hallway and provides excellent privacy. The large sitting/dining room was a perfect meeting place. Our suite opened onto the... More

Superb location, we had a 2 bed suite in the renovated Cocoa Mill. High quality furnishings and fully equipped, washer and dryer, excellent sound system and luxurious bathrooms. A lovely buffet breakfast was provided and a welcome glass of wine returning from a day's sightseeing was a lovely gesture. Suite was spotless, staff were friendly, overall an excellent base for... More

If you are spending time in San Fran with a family, there is no better place to stay. The location is perfect on the wharf, easy walking to everything. Rooms are spacious with full kitchen and laundry. Breakfast provided in the mornings. Bikes are available and easy to get to wonderful path that takes you to the Presidio. Staff incredibly... More

What a wonderful property. Initially I was not happy to have a first floor room with a view of the street, but they have sound proofed the windows and installed a privacy shade which allows you to enjoy the city view and maintain privacy. The unit was fabulous - the living area was clean and comfortable. TV with speakers in... More