Hotel Mark Twain was HORRIBLE!!! The location was bad but that was not even the worst part. The staff was completely useless and very unhelpful. Small everything: elevators, rooms, stairs, everything! I did not feel comfortable there and it seemed like the staff was only trying to bill as much as they could squeeze from their guests. No amenities or... more

We had just drove in from Fresno CA which is about a 3.5 hr drive to San Francisco. We were very tired and as we checked in the Mark Twain we were greeted with a very warm and professional approach. The staff were expedient in having us checked into our rooms and being that we were so exhausted, the less... more

.They say that the fish restaurant on the ground floor is good but I was unable to get a booking and this, no doubt, evidence of it's popularity. The hotel is clean and the staff were helpful. The room I had was small but reasonably comfortable. I booked the hotel on price, and I encourage visitors to book through the... more

Stayed here on the first night of an Explore trip in the US. Very pleasant hotel. Clean, Comfortable and spacious rooms. Only issue is traffic noise from the street, Very difficult to get a proper night sleep in front facing rooms more

The area is awful - when we arrived a very dishevelled person was throwing up in the next doorway. They charge $25+ per day for parking. There is no breakfast - despite what it said on Hotels.com. We are trying to work out charges which were made on our credit card which were not made clear by the hotel. I... more

I've been to SF many times and usually stayed at one of the 'big name' chain hotels. This time I was more interested in a smaller boutique hotel at a better price. I was not disappointed with my choice. The hotel has a great location, close to Union Sq, the theatre district and Market St. Yes, you'll find homeless people... more

Before booking this hotel, I looked through expedia's reviews as well as hotels.com and didn't find any negative reviews, or at least negative enough to keep me from visiting this hotel. It was a really good price, but I wish I had spent more money on a better hotel in a nicer area. Shady was to say the least. Cops... more

Overall was very impressed with this hotel. We were planning to do a holiday on the West Coast of USA with a lot of travelling around and could only stay 1 night in San Francisco so we were not worried about the quality of our hotel just the location. When we arrived we were so pleasantly surprised, the hotel was... more

The hotel is located near by Union Square and Market Street, which was fine. Unfortunately our room was very worn down, and the carpets were disgusting! Internet access costs 5 $ for 5 minutes. There is valet parking for approximately 30 $ pr. day. For breakfast go to Cafe Mason at Mason Street a few minutes walk away. more