Loved - would recemmend it to anyone visiting San Fran - we enjoyed the location across from the ferry terminal (which had great places to eat and explore) more

I have just returned from a 6 night stay at the Vitale, and loved it. What I expected was a boutique upscale Hotel, and I got that and more. I payed for a queen bed internal view room, but signed up to the Hotels loyalty programme beforehand. The rates were great. I was pleasantly surprised to have a bay view... more

I've stayed at Vitale 3 times. The usual decline in service and experience after the first year post-opening is happening here too. The aromatheraphy bath products that made the shower seem so luxurious in days gone by are no longer from Fresh Corp....they're now generic flavorless gels from some innofensive and unknown maker...clearly cutting costs. The port cochere where you... more

We were originally booked in a room with one bed. I called their reservations department and explained I was travelling with 4 year old twins. The agent owned the situation and immediately upgraded me to a suite with curtains to seperate the sleeping areas. This is a semi-typical boutique, city, hip hotel. Not the place you would expect the staff... more

Good location near the Ferry Port building and 5 minutes walk from one of the main tram lines. It's a comfortable and stylish hotel with generally very friendly staff. The room was spacious and comfortable and we had a great view of the Bay Bridge (although if you get a view you also get quite a lot of noise drifting... more

Was there to see a Giants game at AT&T park. Arrived early and they honored our package, which included valet parking, even before we got the room. This is a very modern hotel with modern decor. Staff is very friendly and helpful with everything. The location is superb with easy walking distance to everything on the Embarcadaro. (Ferry Bldg, ATT... more

To provide a little background - I live in the San Francisco Bay Area and work four blocks from this hotel. It would be fair to say I know the area very well. I stayed at the Vitale a couple of times three years ago, once in an "inner courtyard" room (not so great) and once in a Superior King... more

We stayed here for 2 weeks and the service did not falter once. We upgraded our original internal view booking (made via Expedia) for a water view and enjoyed fantastic views of the Bay Bridge, Ferry Building and Treasure Island. The room was very clean and spacious, the bathroom had a large "rain" shower and the bed linens, especially the... more

This place is expensive, but awesome. Our room had a view of the bay, & the ferry building. The modern decor looked like something out of a magazine. If I had enough money I would stay here every time I am in the city. more