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Cova Hotel

655 Ellis Street San Francisco, CA 94109
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Check Rates and Availability: £102 $174 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 30 traveller reviews
  • What to Expect:
    • 4 based on 26 reviews Rooms
    • 3.5 based on 27 reviews Service
    • 4 based on 27 reviews Value
    • 4 based on 26 reviews Cleanliness

Reviews of Cova Hotel

( 1-10 of 35 )
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4 of 5 stars
Zurich, Switzerland
8 Oct 2008

We stayed at the Cova Hotel for 10 days. The rooms are really nice and staff is generally friendly. Everything is very clean and housekeeping is efficient. As stated in the other reviews, the location is central but not very good. Lots of homeless and strange people on the street. I don't think it's really unsafe but wouldn't recommend the... more

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3 of 5 stars
Co. Clare
3 Oct 2008

Our stay at the hotel seemed to like alot of other reviews. We stayed for 3 nights. The hotel itself was fine, our room was quite spacious and we had no problems with it. There was a light breakfast. It was a quite a short walk to Union Square. However, the area was that bit unsavoury, our first evening I... more

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4 of 5 stars
Amsterdam
29 Sep 2008

We stayed in the Cova Hotel from september 1st untill the 4th. then we started our tour. The hotel is just upgraded. The rooms are big enough, clean and for me, the bed was big enough, i'm 1.93m. and you only sleep in the room, there is so much to do in San Francisco don't stay in the room all... more

18 Sep 2008

My husband stayed at the COVA in August this year. I read all he reviews and figured that we could handle the unsavory location for a nice clean hotel. I wish we hadn't and in fact we moved to the Hilton for our second night. We arrived about 4 hours before the official check-in time and the staff were helpful... more

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5 of 5 stars
California
4 Sep 2008

Great hotel. Free breakfast. Free Internet. Easy parking onsite. Staff was great. Had an issue with the TV and someone was sent immeadiately to fix it. Had issues with connecting to the internet, an employee was sent up with connection instructions. Nice to have a free breakfast at a hotel in the City. Rooms were very nice. Our bathroom was... more

31 Aug 2008

My mum and I stayed at Cova this July. I will say the rooms were lovely, brand new and very clean! Be warned about the area, Ellis St is nicknamed "Crackville". We saw Dozens of people partaking in unsavoury activities day and night on the next block down from the hotel. It is very noisy and there are all sorts... more

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1 of 5 stars
clare,ireland
26 Aug 2008
1/1 found this review helpful

This hotel has been nicely refurbished inside,rooms are excellent,big modern and clean.Cleaning staff very friendly and give great service.Breakfast is good with good choice and nice roof top room though a bit crowded at times.Location is worst in san fran with drugs prostitution and homeless hanging around.Reception staff are unhelpful while management were downright rude and offensive. Do not trust... more

Management response from
CovaHotel, Public Relations Manager

Dear Guest, We thank you for writing us on Trip Advisor even when they are not so positive. I would appreciate if you could provide us more information about the room you have stayed or more detail of the incident so that we can have further investigation. You are welcome to email me directly at ida@covahotel.com as well. Thank You!

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2 of 5 stars
Charleston, South Carolina
17 Aug 2008

I just want other travellers to know that this could happen. I had made reservation via Otels.com. On the day I was to stay there I called the hotel both at their 800 number and at their local number. Each time I got a message saying to leave my number and that I would be called back within an hour.... more

Management response from
CovaHotel, Public Relations Manager, Ida Wong

Dear Guest, I am writing to follow up your stay at Cova Hotel to apologize for the frustrations that you experienced during your stay with us. I can fully appreciate your dismay at the treatment you experienced and such a situation should not have arisen in a hotel of our standing. Please accept our sincere apologies Thank you for taking...

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5 of 5 stars
San Diego
14 Aug 2008
1/1 found this review helpful

We booked this hotel because we were traveling on a budget. We actually booked the room for $125 a night. We were really nervous when we were pulling up, the area seemed a little shady. However, to our surprise we were staying in the most beautiful hotel. Everything on the interior has been remodeled. Its a very very modern hotel.... more

Management response from
CovaHotel, Public Relations Manager, Ida Wong

Dear Guest, Thank you for writing us on Trip-Advisor and sharing your pleasant experience at the Cova hotel. For all your kind remarks regarding our hotel service, I have passed to the relevant departments as I know they will be encouraged by your compliments. We’re glad that you had an overall positive experience with the Cova hotels on this stay....

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5 of 5 stars
Cleveland
28 Jul 2008

This is a really great hotel. From the outside you first would not expect it as the building is not new, however once you get to the room, it's really luxury. I stayed there shortly before the 4th of July. The staff also let's the guests know that the rooms are completely newly rennovated. One employee of the evening shift... more

Management response from
CovaHotel, Public Relations Manager, Ida Wong

Dear Guest, Thank you for taking the time to review your stay at the Cova Hotel. We are pleased to know you had a great stay at our hotel. Glad to know you were able to experience what Cova Hotel and staff have to offer. We look forward to welcoming you back to the Cova Hotel in the near future....

Reviews of Cova Hotel

( 1-10 of 35 )
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Cova Hotel Address

655 Ellis Street, San Francisco, CA 94109