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242 Powell Street, San Francisco, CA 94102
Hotel amenities
The Stratford
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77%
Ranked #94 of 235 hotels in San Francisco
Most recent review
4 of 5 stars Reviewed 16 June 2013
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629 reviews from our community

Traveller rating
    128
    328
    120
    36
    17
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Families
58
 
Couples
239
 
Solo
49
 
Business
44
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

Basic rooms but clean & tidy. Great that its so central. And we really appreciate the free wifi, so many hotels want to charge over the top for this. Breakfast average, European hotels seem to do breakfast so much better.

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See 2 more reviews by Healthphil for San Francisco
North Fork, California
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW via mobile

Room too small, single elevator for entire hotel and waaaaaay toooo slow. Water pressure too low, and luke warm. Had to use narrow stairway to get to our 4th floor room. Location hard to beat for the price. Friendly and very helpful staff. Overnight parking $35.

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See 2 more reviews by Donald B for San Francisco
Shyam S, General Manager at The Stratford, responded to this review
17 June 2013

Dear Donald, Thank you for taking the time to post your review of our hotel on Tripadvisor. We are very delighted to hear that you found our location is great and staff members are very helpful and friendly. I am sorry that not all aspects of your stay were enjoyable. The Historic Section was originally built in the early 1900's... More

Rome, Italy
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 10 June 2013

We stayed here for three nights. A few points. 1) it needs upgrading... New carpets, bathrooms etc 2) the lift is painfully slow ( but that's not the end of the world) 3) the staff are friendly ( even though the receptionist seemed to have his " homies" hanging out in the reception with him for almost our entire stay!)... More

Was this review helpful? Yes 1
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 June 2013

My boyfriend and I arrived at The Stratford exhausted from a 7-day cross California road trip. Exhausted and unfamiliar with the city, we were greeted by Jack (the friendliest desk agent of all time) he quickly acknowledged us and apologized for the wait (which was hardly a wait) he offered us the option of a quiet room or room with... More

Was this review helpful? Yes 1
Auckland, Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 June 2013

We stayed at The Stratford from 27th Dec - 4th Jan 2013. We fell in love with San Francisco and were really happy with the location of this hotel. The rooms were also really clean and the breakfast basic but good start for the day. We were also extremely impressed with the hotel security on New Years eve - bouncer... More

Was this review helpful? Yes 1
Shyam S, General Manager at The Stratford, responded to this review
6 June 2013

Dear Nicola, I would like to take this opportunity to thank you for taking the time to post a review on Tripadvisor. Your input and feedback is greatly appreciated. We are very delighted to hear that you found our rooms are very clean and hotel is very safe. We have always taken pride on exceeding our guest service expectations and... More

Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2013

Coming from New Zealand on our first trip to San Francisco, arriving at this hotel was a real pleasure after our long flight. Everything you read in other reviews says it all. Perfect location. So accessible to everything, BART, cable car stop right outside, Union Square, great restaurants nearby. (If you like live Jazz and Blues while dining, go to... More

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Antwerp, Belgium
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013

Hi! I stayed 4 nights in this hotel and I really enjoyed it! It was perfectly located. Less than 5 minutes walking from the BART Powel station. Cable Car tram in front of the hotel, Union Square around the corner. So yes, at night it can be noisy if your room is located at the street side. The breakfast which... More

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Jamie D, Front Office Manager at The Stratford, responded to this review
12 June 2013

Thank you for the excellent review! Our staff is delighted that you enjoyed your experience. We look forward to seeing you soon and would like to thank you again for your review! More

Richmond, Virginia
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 14 May 2013

We chose The Stratford for the location and for what we thought was the ambiance of the building. The location was excellent, right off Union Square. However, the ambiance was lacking. The building was clean, but not exceptional. One well worn elevator to the 8th floor, that held only 5 people at most. The hallways were narrow and the room... More

Was this review helpful? Yes 1
See 4 more reviews by ydnab for San Francisco
Jamie D, Front Office Manager at The Stratford, responded to this review
12 June 2013

Thank you for taking the time to review the Hotel Stratford. We are displeased with ourselves for not making your stay a more gratifying experience for you. We agree the location is excellent but we did not pass our main objective of customer satisfaction. These reviews help us improve our objective and we really appreciate it. If you plan on... More

SF
1 review
4 of 5 stars Reviewed 13 May 2013

The first time I stayed, it was a small room on 7th floor with a queen sized bed. Room is small (typical in SF), clean and quiet, and the bed comfortable. The guy at reception is cute though and very helpful with suggestions as to where to dine or grab a beer. The location is great- a stones throw away... More

Was this review helpful? Yes
Jamie D, Front Office Manager at The Stratford, responded to this review
12 June 2013

Thanks for the great review. We are delighted about your comments regarding our guest service and how they were able to aptly assist you. It is nice to hear you will stay with us again and make sure to book with our front desk to receive our special returning guest discount! Once again thank you so much and we are... More

Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 13 May 2013 via mobile

The major benefit of this hotel is its location being on Powell street just south of union square. There isn't much else worth noting. Rooms are small but has everything you would need. We had two suitcases and struggled to get around the room comfortably. Breakfast was fine and limited to cereal and toast and banana. Further options would be... More

Was this review helpful? Yes
See 2 more reviews by Jordy23uk for San Francisco
Jamie D, Front Office Manager at The Stratford, responded to this review
12 June 2013

Hello Jordy, Thank you for taking the time to review the Hotel Stratford. It really helps us improve our main goal, customer satisfaction. The rooms can seem very small due to the age of the building and we also agree that the location is great. We hope you will consider the Stratford next time you visit and once again, thank... More

 
 
The Stratford
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Hotel Summarization (Beta)

What travellers say

  • Union square(40)
  • Cable car(35)
  • Great location(18)
  • Very clean(15)
  • Powell street(14)
  • Rooms are small(13)
  • Ceiling fan(4)
  • Bart station(4)
  • Friendly and helpful(4)
  • Good value(3)

Additional Information about The Stratford

Address: 242 Powell Street, San Francisco, CA 94102
Region: United States > California > San Francisco
Amenities:
Business Centre Free Breakfast Shuttle Bus service Wheelchair access
Hotel Style:
#92 Family Hotels in San Francisco
Price Range: ££
Hotel Class:2 star (2*)
Reservation Options:
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Also Known As:
The Stratford Hotel San Francisco
The Stratford Hotel
Stratford San Francisco
Stratford Hotel San Francisco
Stratford Hotel

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The Stratford
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