This is our second visit as we stayed in the hotel about 5 years ago. The Hotel Carlton is very well located near Union Square on Sutter near Hyde. The Union Square area, cable cars and the theatre district are a close walk. The hotel although quite old has been very well modernized and has walk in closets, safes etc.... more

I've stayed at The Hotel Carlton 2 times now and both times I had an excellent experiece. Costen Hickman helped out a great deal with my reservations and Theo at the front desk greeted me with a warm smile and made me laugh. The staff always says hello and are all very friendly and helpful. Will always recommend this hotel... more

Our 2 nights' stay at Hotel Carlton in early June was excellent! After getting off at Powell Street, we walked for close to 20 minutes before we reached the hotel. Even though it's located in the "Lower Nob Hill" region, and a couple blocks away from the shady "Tenderloin" area, we felt safe there. The warm greetings from the front... more

An environmentally conscious hotel. The staff are efficient, helpful, and friendly. The room was clean and comfortable. Great value for location and service. more

pros: Front desk staff, especially bellhop, very attentive to guests. Went out of way to make sure I felt better when suffering from jetlag. Good location, able to catch trolley or MUNI bus easily within short walking distance. Very clean and stylishly decorated. Bed is comfortable enough. Cozy lobby, and delicious restaurant on site. cons: this is a "green" hotel.... more

I stayed 3 nights in this well located hotel. I have no hesitation in recommending this hotel to anyone that wants to be in close proximity to China Town and the shopping areas, without being too far from Fishermans Wharf. The room was spacious and well equipped (including free WiFi internet access) and the staff were friendly efficient and very... more

This is a really nice hotel and the staff and level of service raises it a few bars well. The staff was very friendly and helpful, as soon as we arrived we were given a map, informed of all the sightseeing locations, places to eat and told to avoid Tenderloin. We felt pretty safe as the hotel is located in... more

Had a great 4 night stay! The hotel staff (Marc, Theo, Lito etc.) were the BEST ever!!! The rooms were very clean, hotel in a good location good restaurants in the area (just ask the staff where to go - they are ALWAYS right!) Can't say enough about the wine reception!!! Can't wait to go back! more

We stayed here 4 nights, and really enjoyed our stay. The front desk staff made us very welcome as soon as we arrived, and helped us to make the best of our short stay in S.F. Rooms were very comfortable and clean. I booked this hotel mainly for it's central location. It is a fairly short walk to Union Square... more