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Hotel Carlton, a Joie de Vivre hotel

3.0 of 5
1075 Sutter Street, San Francisco, CA 94109
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Hotel Carlton, a Joie de Vivre hotel
Ranked #50 of 235 hotels in San Francisco
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1,479 reviews from our community

Traveller rating
    601
    593
    196
    59
    30
See reviews for
Families
134
 
Couples
609
 
Solo
90
 
Business
145
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Waukesha, Wisconsin
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

I will stay at the Hotel Carlton again. It is clean, the people are friendly, they offer free wine and entertainment at happy hour and the location is very good. I would say the value is great for the rpice.

Was this review helpful? Yes 2

Review collected in partnership with this hotel

Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for a terrific review! We are so pleased to hear how much you enjoyed your stay. We sincerely appreciate your comments and feedback. Be sure to check out the Saha Restaurant next time, it is delicious! Please join us again soon, we would love to see you! More

Wrexham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013 NEW

Stayed at this Hotel May 2013 on a family trip to San Francisco. The Hotel Is in an excellent location for shops, cafes, pubs, restaurants and a short taxi drive from the airport. Walking distance to Pier 39 and Fishermans warf (20 mins). My room was spacious with good size bathroom and closet with safe facility. The Hotel is doing... More

Was this review helpful? Yes 1
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for a fantastic review! We are thrilled to hear how much you enjoyed your stay. Our team is definitely the heart and soul of our operation, and we are happy to hear that you enjoyed our service! We look forward to your return to San Francisco, and we hope to see you soon! More

London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 May 2013 via mobile

To anyone who gave this hotel a bad review, grow up!!!!! The hotel is lovely the staff are great really friendly and funny, the room is spotless clean comfy and really well decorated, the restaurant is very good for breakfast and dinner (middle eastern fusion). Keep up the good work, that you.

Was this review helpful? Yes 3
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for an excellent review! We are elated to hear how much you enjoyed your stay, and we sincerely appreciate your comments and feedback. We hope that you'll join us next time for our nightly wine reception, and we look forward to your return to the Hotel Carlton. We hope to see you soon! More

Curitiba
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2013

I've stayed in Carlton with my girlfriend for a week. The room was cozy, clean and quiet with a nice view. The staff was very helpfull and the location is good, but it was not so close to Union Square as we imagined in the reservation moment. There is a cable car about three blocks from the hotel and bus... More

Was this review helpful? Yes 2
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for a great review! We are elated to hear that you and your girlfriend enjoyed your stay. We sincerely apologize if we were unable to live up to any of your expectations. Our location is very central to the majority of attractions in the city! We hope that you'll join us again upon your next visit to San... More

Sacramento, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 May 2013

We had no real complaints about our visit at The Carlton. Everything was clean and neat. The staff was informative and helpful (and even funny!). The room was affordable. The location was spot on to where we wanted and needed to be. Plenty of places to go and people to see right around the hotel. As artists, we really enjoyed... More

Was this review helpful? Yes 3
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
9 May 2013

Thank you for a fantastic review! We are elated to hear how much you enjoyed your stay. We sincerely appreciate your comments and feedback. Our decor is definitely unique, and we are pleased that you appreciated it. We hope that you'll join us again on your next visit to San Francisco. We look forward to seeing you soon! More

Hillsborough, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 May 2013

Cozy, friendly, well located, clean, boutique type hotel. Hosted wine reception each evening from 5:30 tlo 6:00. Really good restaurant, outstanding staff. Close to public transportation and the Civic Center area. 15 minute walk to Union Square.

Was this review helpful? Yes 2
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
8 May 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your comments and feedback. Please join us in the Saha Restaurant next time. We look forward to your return, and hope to see you soon! More

Rancho Viejo
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 May 2013

The staff was excellent. The location was excellent. The room was twice as large as one we stayed at at union square and $50 less per night. We ran into this hotel because my wIfe was admitted to St. Francis Memorial Hospital while she was attending a Education Research conference, I asked the hospital about nearby hotels and this one... More

Was this review helpful? Yes 3
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
8 May 2013

Thank you for an outstanding review! We are thrilled to hear how much you enjoyed your stay. We hope that your wife is healthy, and that you two were comfortable during your visit. We look forward to your return to San Francisco, and the Hotel Carlton! We hope to see you soon! More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

I have always had a good experience as a business traveler here. The room is clean and there is a parking garage down the street (though you can also valet park). One of my favorite go to Joie de Vivre hotels as it almost always has vacancy and treat JDV members well.

Was this review helpful? Yes 2
See 2 more reviews by Steve S for San Francisco
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
8 May 2013

Thank you for a terrific review! We are happy to hear how much you enjoyed your stay, and we appreciate your loyalty to Joie de Vivre Hotels! We hope that you'll join us again soon, and we look forward to your return to the Hotel Carlton! More

Los Angeles, California
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 May 2013

Warm and welcoming hotel. I have stayed at many Joie de Vivre hotels, and each has a lovely charm. This one was themed for international, with maps and notes in the elevator. Amazing staff -- all very helpful, joking, and charming. The room was elegantly decorated on an old base. Upside: very cute. Downside: not that many electrical plugs. The... More

Was this review helpful? Yes 2
See 3 more reviews by maremel for San Francisco
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
8 May 2013

Thank you for a lovely review! We are happy to hear how much you enjoyed your stay. We sincerely apologize for any inconveniences you encountered. Our building is old, so some of the modern conveniences we are used to (like lots of electrical outlets) are not easy to come by. We hope that you'll give us another chance to show... More

Bozeman, Montana
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 May 2013

First vacation to SF, and Hotel Carlton was part of our perfect trip. Staff was A+ welcoming, approachable, helpful and good sense of humor (appreciated). Room was a B though very clean, lobby and staff an A, Saha has wonderful food. Location is great. Will go again

Was this review helpful? Yes 2
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
8 May 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. We sincerely appreciate your comments and feedback and will certainly share them with the rest of our team! We hope that you'll continue to choose us whenever you visit San Francisco, and we look forward to your return! More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Wine reception(29)
  • Very friendly(12)
  • Nice touch(12)
  • Street noise(10)
  • Few blocks(8)
  • Nob hill(8)
  • Other guest(7)
  • Next room(5)
  • Very good(3)
  • Light sleeper(3)

Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109
Phone Number:
Region: United States > California > San Francisco
Amenities:
Business Centre Free High-Speed Internet Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
#4 Onsen Hotels in San Francisco
#49 Family Hotels in San Francisco
#50 Business Hotels in San Francisco
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). All 161 non-smoking guestrooms at Hotel Carlton feature Tibetan mountain-themed art, hand-painted Moroccan tables, ceiling fans, and marble-top desks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepa, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco

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Hotel Carlton, a Joie de Vivre hotel
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