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All 235 San Francisco hotels

Holiday Inn San Francisco Golden Gateway

3.0 of 5
1500 Van Ness Avenue, San Francisco, CA 94109
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Holiday Inn San Francisco Golden Gateway
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63%
Ranked #109 of 235 hotels in San Francisco
Most recent review
5 of 5 stars Reviewed 16 June 2013
BSalazar Turlock, California
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728 reviews from our community

Traveller rating
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Families
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Couples
255
 
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51
 
Business
105
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Turlock, California
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

This is our favorite place to stay in SF. It is centrally located - right near a cable car line. Parking on site with in/out privileges ($40 night). I would advise this if you have a vehicle, for street parking is scarce in this area. The rooms are all recently redone with new colors, new beds and furnishings. Very nice!... More

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Stockport, England
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

We stayed here for three nights in late May 2013 as part of a coach tour. Our room was on the 15th floor with great views over the city, and two very comfortable queen size beds with a choice of pillows. The last time we were in San Francisco we stayed on Fisherman's Wharf and I much preferred staying at... More

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Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review
16 June 2013

Thank you for sharing your experience with the staff. They always enjoy hearing when all of the hard work pays off. We would welcome you back here anytime. More

Hereford, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 9 June 2013

The hotel is a little out of town, but there is a bus stop for the No 47 right outside and the California Street cable car is just 2 minutes away - ideal for access to the seafront. The staff were very friendly and quickly fixed the problem with our bath plug. The rooms are pretty standard for a HI... More

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Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review
16 June 2013

It’s great to hear that the staff responded quickly to your needs. Thank you for staying with us. I agree that the buses and cable cars make it easy to get around. More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 June 2013 via mobile

I was told that I would be able to park at the hotel and check in early. I arrived at 8am and the parking lot was full. I was told to find parking in the street. Keep in mind they charge $45 a night to park. Then I was told that my room would not be ready till 3:30pm. Also,... More

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Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review
9 June 2013

It certainly sounds like the communication was less than perfect. Since check-in doesn't begin until after 3pm, our staff could have done a better job of advising you on the chances of an early room. I would have certainly made room in our garage for a hotel guest, and I am sorry we did not have an opportunity to address... More

Narrabeen, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 June 2013

I chose this hotel because it was reasonably close to The Fillmore music venue, which was the whole reason I was back in SF. The staff were very friendly and helpful when checking me in. They provided me with a list of local restaurants, walking distance which was very helpful! The room was a bit cramped, but comfortable enough for... More

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Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review
16 June 2013

It sounds like a wonderful experience. Thank you for sharing the memories with us. I trust the Fillmore concert was also great! More

Stockholm, Sweden
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 6 June 2013

As a platinum elite member, I pecifically chose an IHG property that was family friendly for a weekend stay arriving from abroad. Asked for quiet room etc given young kids and time difference, hoping we'd get some rest. We did get upgraded technically to the top floor, though I suspect the room interiors were the same as elsewhere. And of... More

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Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review
9 June 2013

It is disappointing to hear about your experience. We begin each day by upgrading our Platinum members, making arrangements for an amenity to be delivered to the room, and offering expedited check-in as well as a complimentary welcome drink in our restaurant. Unfortunately, it sounds like we did not have any vacant rooms on the other side of the hotel.... More

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Penang Island, Malaysia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 June 2013

Holiday Inn Golden Gateway located strategcally at the California cable line (At the last stop in Van Ness) . it is within walking distance to several eateries, both Local Cuisine , Asian Cuisine. If you check in at the hotel, remember to ask from the Reception a handout that will show you all the restaurants and cafe nearby. The reception... More

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Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review
16 June 2013

I appreciate the positive feedback and the constructive criticism. We certainly have many great restaurants nearby, as well as easy access to the waterfront by cable car or bus. Your comments about the early cleaning will be shared with our Housekeeping Department. Thank you. More

Dundee, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 29 May 2013

great location. Great room on 22 nd floor. There for 3 nights. On second day no coffee nor cups left after room had been serviced. And bin had not been emptied. Bar service so slow. One barman who took forever and two waitress who stood about delivering the occasional meal. Only wanted a drink before bed but 'lost the will... More

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Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review
4 June 2013

I appreciate the time and effort you took to share your experience with us. Clearly the outstanding room and view was not good enough to make up for the service. That is discouraging and we will use it to make improvements. Thank you. More

Tel Aviv, Israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 28 May 2013

Came there for one of the stops on our honeymoon journey, Stayed at the hotel for one night, the service was great, got champagne to the room as a complimentary of the house which was great, new and stylish room, everything was clean, huge bed and clean, free WIFI at the rooms, excellent view of the city, good location, 30$... More

Was this review helpful? Yes 2
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review
29 May 2013

We are so happy that you chose to stay with us while celebrating this special event. Please come back and see us on your anniversary! More

Taunton, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 27 May 2013

We stayed in room 1906 on the 19th floor which had a wonderful view of the city, it was especially lovely at night when all the lights of the city came on. The room has 1 bed which was really comfortable, TV, coffee maker, fridge. A good sized bathroom. Everything was clean. Our room was however next to the lift... More

Was this review helpful? Yes 1
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review
29 May 2013

Thank you for sharing so many great suggestions. It is rewarding to hear that you enjoyed our hotel and the great city of San Francisco. More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Cable car(92)
  • Union square(23)
  • Great view(21)
  • Van Ness(21)
  • Very friendly(19)
  • Gift shop(16)
  • Good location(10)
  • Business center(4)
  • Priority Club(4)

Additional Information about Holiday Inn San Francisco Golden Gateway

Address: 1500 Van Ness Avenue, San Francisco, CA 94109
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #109 of 235 hotels in San Francisco
Price Range: £££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay. ... more   less 
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Also Known As:
Holiday Inn San Francisco Golden Gateway Hotel
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
Holiday Inn San Francisco
Holiday Inn Golden Gateway
San Francisco Holiday Inn

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