I seem to be finding a LOT of business class hotels now that are very lacking in customer service, which is a pretty hard trend to take considering most chain hotels have raised their prices and reward redemptions greatly over the last year. I've stayed at many hotels in Fisherman's Wharf from the Holiday Inn Express and Holiday Inn to... More

This Marriott had the best, friendliest, most helpful front desk, bell and housekeeping staff that I have seen in a very, very long time. We had some personal issues outside the realm of the hotel, but the staff went out of their way to help us and all came out well. My wife is writing a personal thank you note... More

Just came back from SF. Lovely weather. This hotel is not up to par with other Marriott's I have stayed in the past. The rooms were like a Courtyard Marriott or Super 8 Motel. The Lobby needs new furniture, raise the ceilings, upgrade the windows to keep the noise out. The outside of the building needs to be power sprayed.... More

We checked into this Marriott on May 28, 2013 for 4 nights. It was my husband and 10-year-old son. We had traveled from San Diego via route 1 and stayed at different Marriott’s along the way. I should have known not to stay at this Marriott from the moment we pulled into the hotel area. The valet parking person was... More

The hotel is great clean and friendly and close to the water. But i have a few complaints 1. the hotel bar. Its over priced and service is not so good $12 a drink that they dont fill the glass. Beer and drink $19.50. You kidding mee 2. thefront desk after 8pm will not help you with anything besides checking... More

We would definitely stay at this hotel again. Location, staff, rooms and service were excellent and we had a fabulous first visit to San Francisco. It was a real treat, quiet and very comfortable. Restaurant recommendations from the concierge were spot on - try Joe's Crab Shack!

Stayed one night and loved everything about the room. Extremely nice and professional staff. Rooms were as spacious, clean and well maintained as anywhere I've ever stayed. Nice big TV with plenty of channels. I liked that the room included a mini fridge instead of a mini-bar. Bed was super comfortable with lots of pillow options. The location is nice... More

We were there on memorial day ; the front dersk employee was super duper friendly , she was very polite and eager to help . The room was clean and has great view,new furniture and very clean .The hotel is close to the main attraction in san francisco .

My Fiance stayed at the Marriott Fisherman's Wharf for two nights as we traveled the coast of California. Right from check-in the experience at this property was fabulous. The parking attendant went above and beyond to ensure that we had a seamless check in and the front desk was extremely friendly and helpful to us. Upon check in we were... More