We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Powell Hotel and San Francisco?

We'll send you updates with the latest deals, reviews and articles for Powell Hotel and San Francisco each week.

  • Save Powell Hotel
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d81212?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

Powell Hotel


Hotel class 3.0 of 5
28 Cyril Magnin Street, San Francisco, CA 94102
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Reviews you can trust

74% Recommend
3.5 of 5 stars 220 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (220)
[ Date ] [ Rating ]
Save Review
3 of 5 stars
Phoenix00017
25 Nov 2009 | Trip type: Couples New

This was a tremendously underwhelming hotel. I don't consider myself a hotel snob at all - I stay in budget motels regularly and don't mind. But this hotel, especially for the location (right in the middle of Market St. in downtown San Fran at the turn-around point for the cable car), was just exceedingly blah. The room was small and... more

Save Review
5 of 5 stars
East Lansing, MI
15 Nov 2009 | Trip type: Couples

My wife and I stay at the Powell whenever we visit family in San Francisco and it has never failed to meet all our needs and expectations and then some. The location is the best in the city and the staff is always friendly and accomodating. For the money, for my money, you can't beat the Powell. The small cafe... more

Save Review
5 of 5 stars
Santa Clara
11 Nov 2009 | Trip type: Couples

We stayed at the Powell for a weekend getaway and were very pleased. My Wife enjoyed all the shopping in the area and I enjoyed being near all the touristy things to do in San Fran. We both enjoyed the free drinks they server in the evening. They are just the thing to get an evening out started. While the... more

Save Review
1 of 5 stars
London
10 Nov 2009 | Trip type: Business
0/1 found this review helpful

I stayed at the hotel in October - not at a small expense -$180 dollars/night. The room had an aweful musty odour, furniture and soft furnishings looked tired and the carpet was in a terrible state. After the first night , I woke up with a very itchy rash. This deteriorated as the days went by and by the time... more

Management response from
Eric Williams, Director of Sales

Dear Valued Guest, It is unfortunate that we were not able to address your complaints while you were here at the hotel. Our service guarantee to our guests provides for complete satisfaction provided we hear about it while our guests are here and can rectify an abnormal situation to everyone’s mutual satisfaction. That said, we apologize for your discomfort. We...

Save Review
2 of 5 stars
UK
1 Nov 2009 | Trip type: Couples
1/2 found this review helpful

I have just returned from a 4 night stay at the Powell and i too experienced the bed bugs. We checked into room 522, it was dark and dingey and had a musty smell but the bed was clean and comfortable....until when i woke up in the morning and i saw a bright red insect on my pillow. On closer... more

Management response from
Eric Williams, Director of Sales

Dear Valued Guest, We appreciate your comments and apologize for your less than excellent experience. We have taken steps to resolve the issues you mentioned in your first room. As the Powell Hotel enjoys a fantastic downtown convenient location, we know that normal city noise sometimes affects guests who are not used to normal metropolis ambience. We do have rooms...

Save Review
4 of 5 stars
Melbourne
20 Oct 2009 | Trip type: Solo travel

Arrived at midday and was able to get a room straight away which was a nice surprise as the hotel was busy. Right at the cable car turnaround and F line to Fishermans Wharf, although I walked everywhere, the hills were a challenge but that is part of the experience. Clean, comfortable rooms and a brilliant location, this property is... more

Management response from
Eric Williams, Director of Sales

Dear Valued Guest, Thank you for your kind comments. As you so kindly mentioned, our main goal is great customer service and clean and well-maintained guestrooms. Thank you for pointing out the convenience of our location and our free internet access. We look forward to having you stay with us again.

Save Review
3 of 5 stars
Bristol, England
14 Oct 2009 | Trip type: Couples

A clean, tidy hotel with a great location and friendly, helpful staff. For the price, its good value but don't expect great views or a great shower. We were allocated a room which faced the inside court, but right by an air con unit which was extremely loud. We were given the option to move to another inside room, again... more

Management response from
Eric Williams, Director of Sales

Dear Value Guest, Thank you so much for your comments. We are always trying to improve our hotel and our service. As you mentioned, we have a fantastic location right at the Cable Car Turnaround and because the Powell Hotel is an historic building (over 100 years) we offer a combination of historic charm and modern conveniences. As you pointed...

Save Review
3 of 5 stars
Tucson
13 Oct 2009 | Trip type: Solo travel
0/1 found this review helpful

The location was great- it was my first trip to San Francisco. The room was quaint, but old and small. There was no ceiling fan in the room as advertised. The windows do open. In the afternoon the room was rather warm. Housekeeping staff were friendly Two times I asked for a wake-up call: the first I received, the second... more

Management response from
Eric Williams, Director of Sales

Dear Valued Guest, Thank you for taking the time to post a review of the Powell Hotel. We are glad that you liked the location of the hotel. As an historic property in San Francisco, we don't have airconditioning, but most of our rooms have ceiling fans and the few that do not, we have portable fans. It is rare...

Bed Bugs
Save Review
2 of 5 stars
Australia
13 Oct 2009 | Trip type: Friends getaway
1/2 found this review helpful

Stayed for three nights in the Powell and found it to be in a good location, a little tired and in need of an upgrade. No air con in the room or bar fridge. Hotels floors are floor boards so can be noisy. Staff were friendly whilst staying there however once I had left I came down with terrible bed... more

Management response from
Eric Williams, Director of Sales

Thank you for your comments. We have attempted to contact you regarding your concerns as we show no record of complaints, emails or other attempts to contact our management. Please be assured that we take the satisfaction of each and every guest very seriously and our goal is to resolve any concern immediately and to the 100% satisfaction of our...

Save Review
2 of 5 stars
SD
10 Oct 2009 | Trip type: Couples
1/2 found this review helpful

Well connected and proximity to BART and muni but expensive for the kind of rooms offered. Not many facilities in the room and service is also not that good. more

Management response from
Eric Williams, Director of Sales

Dear Valued Guest, Thank you for your review of the Powell Hotel. We are sorry that you did not have a perfect experience while you were with us. Among the facilities in each guestroom are flat screen TV, two-line voicemail phones, coffee and tea maker, iron and ironing board, brand name bath amenities, free wireless internet access, a Hospitality Hour...

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Powell Hotel? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
Location: San Francisco, CA
£87*
Check Rates ABS:HotelCheckRates-d224955?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
£81*
Check Rates ABS:HotelCheckRates-d80925?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: San Francisco, CA
£82*
Check Rates ABS:HotelCheckRates-d81169?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Powell Hotel?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Powell Hotel Also Known As

  • Powell San Francisco
  • Powell Hotel San Francisco
Address: 28 Cyril Magnin Street, San Francisco, CA 94102
San Francisco hotels Powell Hotel
3.5/5.0
220