As a frequent traveler I appreciate a hotel that consistently meets my expectations for service and room appointments. Both the sleeping rooms and the public rooms are well designed. The staff are well trained in good customer relations and consistently speak to all guests. My only wish is that they would reopen the Executive Lounge. The closing of the lounge... more

If you are attending a conference in this hotel, be prepared to do a lot of walking and moving between towers. It was too spread out for convience. The room we had was very nice and comfortable. Being in the Union Square area, however, meant looking across the street into another hotel room. more

I stayed at the Hilton for five days, as I was attending a conference on site. From the moment I walked in, it was evident that the service and staff would be exemplary. Although the layout of the facility was confusing (mulitple towers, etc.), the rooms, housekeeping staff, and overall experience were top notch! more

My wife and I stayed one night at this hotel and was charged $45.00 for parking in their parking structure. Not only is this obviously and extremely exorbitant, there was no disclosure of this charge ahead of time for the traveler. Unethical business practice. What we saved in a attractive room rate, the hotel more than makes up for in... more

We traveled with my husband who was on a business trip. My 1-year old son came along with us. We were upgraded to a larger room; however, it still felt small compared to other "family" sized rooms. For a Hilton located in Union Square, I did expect the rooms to feel a little cleaner. Otherwise, location was great. While my... more

This hotel runs the biggest scam to get money out of your wallet. We checked ahead and found that it has a fed ex office in the hotel (the hotel brags too) BUT guess what...you pay a $25 charge ON TOP of your shipping costs for all shipments - which goes to the hotel. You ALSO have to pay $25... more

I have stayed at this hotel an 6 times and keep coming back. Great Theater and shopping district location.. All the amentities you need for either business or pleaseure. Great staff. more

I had originally booked another hotel for my trip to San Francisco but it didn't work out so well. I called the Hilton reservation line, explained my situation and was quickly booked into a suite at the Hilton San Francisco Union Square. I quickly repacked my bag and set off for the property. When I arrived I was greeted by... more

This Hilton is in a great location near Union Square, Trolly, the Powell St. Train station stop, and great shopping. However, upon checking in I was giving a king bed, non-smoking room in Tower I, which smelled like smoke so I call the front desk who told me to come down to the front desk and I would give me... more