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Sheraton Fisherman's Wharf Hotel

4.0 of 5
2500 Mason Street, San Francisco, CA 94133
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Sheraton Fisherman's Wharf Hotel
Ranked #102 of 235 hotels in San Francisco
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1,730 reviews from our community

Traveller rating
    311
    729
    441
    163
    86
See reviews for
Families
392
 
Couples
605
 
Solo
55
 
Business
164
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Alliston
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Stayed 2 nights at the Sheraton and 2 at the Holiday Inn. Ambience,service and location were superior at the Sheraton. Similar prices but better deals at the Sheraton. Car rental on-site very convenient.

Was this review helpful? Yes 1
Bradley H, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
15 May 2013

Thank you for sharing about your enjoyable stay at our property. We are always striving to provide the best hospitality in the Wharf area so your comments are much appreciated. We hope to see you in the future. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 14 May 2013 NEW

We loved the location and swimming pool and helpful staff. We thought the cafe was a muddle of furniture and people were confused where they could get a meal.A seperate restaurant would be better.The hotel was very clean.

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Bradley H, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
15 May 2013

We are glad to hear you enjoyed your stay with us. The last few weeks’ weather has been amazing in the city so it is great that you were able to enjoy our pool. Thanks for mentioning how helpful our staff is as they always go above and beyond for our valued guests. More

Hong Kong, China
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 May 2013

impeccable location. however the wifi is not free in the room, so if you are not willing to pay for it, you have to go to the lobby instead as the wifi is free of charge there. as well there is no fridge or minibar and they use plastic disposable cups. very environmental unfriendly.

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San Francisco, California, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 9 May 2013 via mobile

A refreshed 70's hotel that will never win a beauty contest but the location on Fisherman's Wharf could not be better. Very expensive to park a car (as you would expect in San Francisco) but at least there is the option. This was our second stay here and we would definitely stay again.

Was this review helpful? Yes
Bradley H, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
15 May 2013

Thank you for your continued patronage of our property. The location is truly one in a million with all the city’s main attractions a short distance away. We always love welcoming guests back to our property and helping them to find new ways to explore our great city. We look forward to seeing you in the future. More

El Dorado Hills, California, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2013

We made a quick, one night trip into the City to see the SFGiants play the Phillies in an evening game at AT&T . We looked for a blend of not to expensive, like $250 or less and a location that would allow us to park and then get to the game without driving. I found that's a little tough... More

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Bradley H, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
15 May 2013

What a great way to spend a night in the city. We are all big Giants fans here at the hotel and love when our guests chose to visit us while attending a game. The F line is located right in front of the hotel which makes getting to AT&T a breeze. Thank you for your kind words and we... More

Rio de Janeiro
Top Contributor
84 reviews 84 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 8 May 2013

For tourists this franchise Sheraton is well located near Fisherman's Wharf. The facilities are mid-60's motel remade to imitate a hotel, but still with paper-thin walls and no protection against noise. The breakfast for Platinums is a joke, they do not permit Platinum access to the buffet, but only a plastic juice and piece of bread from the really lousy... More

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Bradley H, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
15 May 2013

We are sorry that our hotel did not live up to your expectations. Our hotel provides our Platinum members with complimentary breakfast that includes our full breakfast buffet in Sol. We apologize that there was some sort of disconnect on this amenity. We will be sure to share your feedback with our staff to ensure our guests are being informed... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 May 2013 via mobile

This hotel is good if you are after just somewhere to sleep. No wifi in the room (it is free in the lobby but I would rather conduct my business in private) the bath was too small and there was quite a lot of noise from the surrounding streets, the decor in the halls makes you feel dizzy too!

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See 3 more reviews by MrsLHolden for San Francisco
Bradley H, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
15 May 2013

Thank you for taking the time to share your feedback about our hotel. We apologize that you did have the enjoyable experience that most our guests have. Being located in the heart of the city we encounter the noises of the city but do our best to limit our guest’s exposure. If you are a light sleeper we can always... More

Sydney
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 8 May 2013

3 Stars for this hotel. This was to be our one 'splurge' hotel on a two week holiday, and I was really looking forward to it. We chose this hotel over others in the area because of the Sheraton reputation. Sheraton is synonymous with being up market, offering the highest standards....and for $250 a night, that is exactly what I... More

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Chula Vista Ca
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 7 May 2013

Close to everything on the warf! The cable car stop was a block away. the tour bus' are a block away. A safeway grocery and walgreens drug are across the street. IHOP is across the street. sea food and sourdough is abundant just 1 block away, on the warf and Pier 39 is less than 3 blocks away. yet the... More

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See 4 more reviews by Cindy D for San Francisco
Bradley H, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
8 May 2013

We are happy to hear that you enjoyed your recent visit to the Sheraton Fisherman's Wharf. Our location is definitely ideal for travelers who want to enjoy what San Francisco has to offer. We are in walking distance to numerous San Francisco attractions! More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 7 May 2013

I went there with my family and we found that this hotel was very nice with nice clean rooms and bath rooms. The location was also very good 5mins from fishermans wharf where you can go to alcatras. the only thing i could complain about is that there was not any bar where you could relax in the eveing just... More

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Suites at Fisherman's Wharf
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4.5 of 5 stars 370 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Fire pits(77)
  • Great location(66)
  • Cable car(62)
  • Very nice(31)
  • Very friendly(29)
  • Union square(20)
  • Lobby area(17)
  • King bed(16)
  • Concierge desk(11)
  • Top floor(11)

Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133
Phone Number:
Region: United States > California > San Francisco
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Luxury Hotels in San Francisco
#87 Family Hotels in San Francisco
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf

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Sheraton Fisherman's Wharf Hotel
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