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| Title | Source |
|---|---|
| “Sir Francis Drake Hotel” | Wcities.com |
| “Sir Francis Drake” | Gayot.com |
| “Sir Francis Drake Hotel” | Fodors.com |
| “Sir Francis Drake” | Frommer's |
| “Romance by the Bay” | Honolulu Star-Bulletin |
| “Many more California lodgings are now pet-friendly” | CaliforniaWeekend.com |
| “San Francisco or Bust!” | The Improper Hamptonian |
| “San Francisco Hotels Now: A Perfect Time to Check In” | RudyMaxa.com |
| “Union Square Holiday Central” | VIA Online |
| Title | Source |
|---|---|
| “Sir Francis Drake Hotel - a Kimpton Hotel” | Expedia.com |
| “We stayed at the Sir Francis...” | VirtualTourist.com |
| “Sir Francis Drake Hotel” | Fodors.com |
| “The Sir Francis Drake Hotel” | VirtualTourist.com |
| “Stayed at the Sir Francis...” | VirtualTourist.com |
On arriving at 9.30am to drop off our bags, Ryan went out of his way to get us checked in 3 hours early. The same level of helpfulness was evident in all members of staff. The decor is totally OTT: huge chandeliers, lots of gilt plasterwork; sweeping staircases and period features. - I love it, but it may not be... more
I stayed one night at the Sir Francis Drake and had a great stay. The location is right in the heart of downtown and just a short cab ride to Embarcedero Center which was perfect for me. The room itself was nice...the bathroom was very outdated, but clean enough. The worst part about my stay was when I checked my... more
We had a great short stay at the Sir Francis Drake. The beds were comfy, the staff were good and the location is just perfect. Just a short stroll to Chinatown, and Market Street and handy to lots of public transport. The only negative was that the room was very noisy. We are both sound sleepers but even we were... more
I reserved my room with my company's AMEX card, but when I arrived I gave them my personal debit/credit card. I asked them to please make sure they only charged the company card, and they said OK. When I checked out, I again asked them to make sure they only charged my company card, and they said OK. When I... more
Dear edgegan, I would like to apologize for the frustration and inconvenience that you had experienced from your recent stay due to your payment discrepancy you outlined in your review of our hotel. I will look into why the staff utilized the credit card you had put down in lieu of the company credit card you wanted to use. For...
When you first see and enter the SF Drake hotel, you will feel like you're stepping back into the highest echelons of society in the 20's. The hotel has a classic and historic charm to it without being overly opulent or tacky, it's got true class. It's even easier when you accept the quirky color choices of the drapery. The... more
Hello Oktoberfeisty and thank you for an enjoyable review to read (with the exception for the bed making). It looks as though you certainly got the feel that this hotel is going for. I'm glad that you found the staff friendly and professional. I'm also pleased that you found your stay enjoyable and would look to stay with us again...
The hotel has been one that I have wanted to stay in fro a long time and sad to say that I was a little disappointed in the hotel. It was gorgeous and did have some things to request for in room that were complimentary: straightener, makeup mirror, toothbrush, toothpaste, and a few others. The room was small, but that... more
Thank you IslaGael for your stay with us. I'm glad to see that you would stay with us again in the future. It's a shame that your luggage storage episode had put a damper on your stay. You are correct that given name on ticket would better aid the staff to retrieve your luggage from storage. Had the staff known...
We spent 4 nights at this hotel as part of a longer CA break. The location couldn't be beaten, just a block up from Union Sq., on a cable car stop and walking distance to the F Car and convienient buses. There's also a great breakfast diner across the way - Sears - that's so useful to fuel up before... more
Hello Strawberry_diamond, and thank you for your review. I'm glad that you found the hotel nice, clean, and to have a good location. Please accept my apology for the perceived lack of interest from our staff. I have to admit I'm somewhat surprised by your review as I feel as though the staff are more of a strength for this...
We had a great rate and our main reason for the stay was seeing the South Pacific at the Gplden Gate Theatre. The location of the Sir Francis Drake was perfect as you are pretty much in the heart of Union Square. The staff was helpful and they have good business center that we needed to use. The place itself... more
Thank you very much lcastaldo for the nice review of the Sir Francis Drake Hotel. We hope to see you again in the future. Patrick Jackson - Hotel Manager.
We went there for the Nike Marathon. Upon check-in the ditzy desk chick wouldn't get past the fact that I was okay with her charging a ton of money on my debit card. Really, it's okay-I'm not broke so get past my Vans and hoodie and just give us our key. Our room was smallish--paint peeling, view sucked, and no... more
Hello webetravelers, and thank you for staying with us for the Nike Women's Marathon. I hope that you were successful in completing it. I would like to apologize for the challenges you had faced and wanted to let you know that we value your feedback have been addressing the issues at hand. I am pleased that you think of us...
Just checked in today. Based on the reviews that I read, I assumed the hotel would be average. Yes, it is. Location is the only thing I can say is good, but honesty there are a ton of hotels all around the Drake. I chose this hotel because it was a last minute business booking. I arrived and the doorman... more
Dear brownsb, I am so sorry that you had the experience you had just described. Please accept my apology. You are correct that I do read these reviews and put forth action plans to correct our deficiencies where we can. The 4th floor does allow smoking as it's our one floor that it is permitted on. I do hope that...
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