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Hotel Frank


Hotel Frank
Hotel class 3 of 5
386 Geary Street, (formerly Maxwell Hotel), San Francisco, CA 94102
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Traveller Reviews

[ Date ] [ Rating ]
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4 of 5 stars
staffordshire
3 Jul 2009 New

good location for easy access to all attractions. hotel check in was dealt with quickly the receptionist was a bit miserable ,but sid the other receptionist was okay. the rooms are very nice and comfortable clean and everything looks new. plasma tvs ,only problem is the noise which you would expect, but with double glazing would be okay. the rooms... more

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2 of 5 stars
california
23 Jun 2009

Traveled to SF for a 30th Bday. Lets start with the positive.... Excellent location, close to all major sight seeing in SF, lots of shopping and restaurants. Decent rates for the location. Now for the neagatives: The hotel has been through a supposed "major renovation" however the carpets are blk and white, the white part already several shades of grey... more

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4 of 5 stars
Portland, Oregon
22 Jun 2009

We only were in San Fran for a night, and chose to stay at Hotel Frank. Hopefully anyone reading this is fairly web savvy because it will pay off. I was contacted by Personality Hotels on Twitter when I announced I was looking for a hotel deal, and offered a deal better than anything on their website and some extra... more

Poor service
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1 of 5 stars
thatcher
16 Jun 2009

I have stayed at Hotels like Westin St. Francis, Westin Market street in previous occasions and our experience was much to wish for at the frank Hotel. It was over priced for its location and the stuff at the front desk was not helpfull. We ended up getting charged for services we did not ask for. We spoke with the... more

Management response from
Susanna Gabulyan, Guest Relations

Dear lupo234, We are very sad to hear that you feel this way despite all our efforts to ensure a pleasurable experience. According to our information, you were presented with all the necessary information in 2 languages while reserving your room at Hotel Frank. In addition you signed a registration card clearly restating all booking details including daily room rates....

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5 of 5 stars
Yorkshire, England
15 Jun 2009

My daughter lives in the City so I visit every year. I washappy to stay at the Maxwell & delighted with the Frank. Great location just minutes from Union Square. Rooms are quiet at night. Refurbished rooms are stylish & comfortable. Rooms are on the small side but not a problem if you're just sleeping there. Bathroom is large &... more

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5 of 5 stars
Sydney
30 May 2009
1/1 found this review helpful

A few years ago I discovered the Hotel Maxwell in San Francisco as a cheap and cheerful on Geary Street close to Union Square. I was happy to stay there and loved it for what it was. It has now been reborn as the Hotel Frank. When I rebooked and found the name change I thought ... well it looked... more

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4 of 5 stars
Australia
12 May 2009
1/1 found this review helpful

The Hotel Frank is great value in a perfect location, right near Union Square and within walking distance to shopping, transport, restaurants and bars. I stayed for 4 nights in a massive junior suite with an opening special rate of $99 per night, and selected the $5 upgrade offer. The room has everything you need, including an easy to use... more

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5 of 5 stars
Sydney
22 Apr 2009
2/2 found this review helpful

We stayed here for 3 nights this week & loved the place. It's a 10 minute walk up from the Powell St BART so don't spend $$ on a taxi unless it's late at night & you have heavy bags. And about 1 minute to Union Square. The room we had, 1001, was very groovy black & white, and quiet.... more

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3 of 5 stars
washington dc
22 Apr 2009
0/1 found this review helpful

I'll start with the plusses --- an amazing location. Across from all the theatres near Union Sq. It was perfect for shopping and getting around SF. And it's close to Bourbon & Branch, the single greatest place to go in SF (yes, you need to go there!). The room was clean and some of the fixtures, etc very cool. And... more

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4 of 5 stars
Orange County, Ca
6 Apr 2009

My wife and I just stayed here for a short weekend trip. We booked our room on the hotel's website and got a great deal by paying at time of booking. We got a King Junior Suite for an unbeatable price. If you are looking for a one-of-a-kind boutique hotel with fun retro/modern design in the heart of Union Square...you... more

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Hotel Frank Also Known As

Address: 386 Geary Street, (formerly Maxwell Hotel), San Francisco, CA 94102