The pictures of the hotel looked beautiful with an art nouveau decor, yet with a contemporary feel. The room was nice with great linens, flat screen TV , nice marble bathroom, and an IPOD dock that we really enjoyed using. However, there was a sewer smell in the bathroom which might have come about from the heavy storm the day... more

The Hotel Frank aims for style but misses the mark by a mile because of its inefficient service, shabby maintenance and poor sound-proofing. If first impressions matter, the hotel completely fails because the lobby looks like something from a budget hotel (which this is ultimately what this is). The staff -- or lack thereof -- in the lobby also leave... more

Hotel Frank was our 'home' for 10 amazing days, and I must admit, after reading some negative reviews already posted here, we weren't sure what to expect. However, our experience was very good. The hotel lived up to our expectations and offered plenty of character. The staff were very welcoming and made us feel at home, they assisted us in... more

What an amazing visit. We loved the hotel frank, the decor was very fun and it was just a happy place to be. I booked through there marketing "diva" on twitter and she was amazing! Got great rates and amazing service. Received a call from the front desk saying there was something there for me, i thought i dropped something... more

I booked this hotel on recommendation from a colleague because our usuals were booked for a huge conference. They had one room left for a reasonable rate, considering the fact that the whole city was sold out. I never expect much in the way of room size in a city, but this one was great, with plenty of room around... more

I spent one night in this hotel and it was awful. The hotel décor looks tired and dusty, nothing like the photos online (and I’m used to hostels and third world hotels, so it’s not like my standards are through the roof). Also, I found what certainly appeared to be a bed bug and received some bites that my doctor... more

It is a very nice hotel. It is clean, well-appointed, the service is excellent; and the staff were without exception courteous and responsive. Our room was attractive and comfortable. The bathroom was especially nice. It’s an older hotel, restored ever so thoughtfully in Art Deco. It seems like upscale 1930’s. For us, that was the charm; we liked it. Yet... more

Enjoyed a good stay at Hotel Frank with my wife on our honeymoon. We had a lovely room on the top floor with lots of space and a good sized bathroom and huge bed. Concierge was very hit and miss - recommended a chinese restaurant that didn't exist (we went where he directed us and it wasn't there!), wasn't around... more

We stayed for a week and would stay again without hesitation. Our room was on the 11th floor and was spacious, although the bathroom was a bit small but it did have tub/shower combo. It was great having the mini fridge in the room! The concierge Jack was extremely helpful in getting transportation and tours set up. Mark was also... more