I visited the hotel for a 2-day conference. I decided to stay over the weekend, and the hotel booked me at the reduced rate. We had breakfast, lunch and snacks at the hotel with the conference. The meals were delicious, and we did not have any repeats on meals or snacks. The rooms were very comfortable, and I loved the... more

I stayed at the Ritz-Carlton for five nights recently for a combined business and pleasure trip to San Francisco. Because of the significantly reduced occupancy rate (a cab driver mentioned anecdotely that while fully booked previously, the hotel was experiencing occupancy of only 30% lately), I was able to get a great rate that included daily breakfast for two, valet... more

Just returned from a 2 night stay at the Ritz Carlton in SF celebrating our 25th wedding anniversary. We let the hotel know about our celebration, and when we checked into our suite, we noticed music playing from the 1980s. Later, we discovered that they had left us a card listing events from 1984 and had actually burned a CD... more

We stayed here as our first stop on our honeymoon. The location of the hotel is great and the value for money was good too. The room was large and well kitted out and the service very good. The only issue we had was with the lounge and bar areas which were very limited and full of business people but,... more

I expected the basic 5 stars or 6 stars hotel should have a doorman, no, not at this hotel, nor someone would toll my luggage to checkin. First down point. Upon I enter my hotel, the person ask my last name, and ask if I need something to drink, I asked for a bottle of water, but then that person... more

I came here because I heard very good things about the service at this Ritz Carlton. Thus far, I've been very disappointed. I asked 3 times yesterday for a toothbrush to be delivered to my room, but they never sent it. This morning, the waiter forgot my breakfast order. And no room upgrades were available. I won't be staying in... more

My wife and I spent 4 days in San Francisco and had the luxury of staying Club Level at this fantastic hotel. The bed was very confortable (as all RC's tend to be). The staff were excellent. The food (and wine) pesentations were superb and the location of the hotel was key. Overall, you have to stay here. It has... more

At last - after a lot of hotel stays in the USA I finally found the most perfect hotel I have stayed in. We stayed on the club lounge floor and everything was well worth the extra cost. The food, breakfast and complimentary drinks throughout the day were a welcome break from walking the hills of SF. The service and... more

Selected this hotel due to corporate rate - usually always stay at the MO. I was getting burned out by recent bad experiences at other "luxury" hotels in big U.S. cities, so to be truthful my expectations were not that high. The RC SFO restored my faith in luxury hotels. My stay was perfect. What a great hotel! Staff treat... more