First of all, the location of the hotel cannot be beat. It is literally across the street from Union Square and central to just about everything. That's the main reason I would ever recommend the hotel. That being said, the hotel itself left a lot to be desired. They try to nickel-and-dime you on every little thing, from food prices... more

I loved it, the history, the ambience, its central location, the staff that couldn't do enough for you. Beware though if you're tempted by the tasty morsels in the room fridge, the prices can be steep, although they do leave a chart explaining the prices. I loved The Business Center too and Rob is so helpful. You can also visit... more

This was a lovely, charming hotel. The room was very spacious and comfortable. Excellent location in Union Square, easy to get around on local transport. If going to Alcatraz - book before you go - very busy!! We took a Movie Tour which was really good fun too. Lots of good shopping for the ladies! Sit in Union Square with... more

My husband and I enjoyed our beautiful, comfortable room, the view from our 30th floor window and the exceptional location. We were but a "hop-skip & jump" from everything we wanted to explore in the the bay area. Customer service from the staff was superb! more

As first time visitors to San Francisco we chose the St. Francis due to it's location. We were not disappointed. Cable cars, buses, taxis and trains are all available right outside the hotel. If its shopping you're interested in Macy's, Nordstroms, Saks, and other large stores are just a short walk away. Our room was on the 19th floor in... more

This is the perfect place to base your trip to San Francisco. The Hotel is literally in the middle of it all and is incredibly easy to find from either car or public transport. This is an historic gem of a Hotel. We stayed on the twelth floor of the old tower, which according to my research was built in... more

Stayed for 4 days for a conference. Room was OK, lacking any individuality or attention to detail. Not particularly well kept but clean, however. Great bed. Everything else was not worth the vastly exaggerated pricing. Concierge was the only positive staff experience, all other staff did not really care about the customer or the hotel. No free wifi (not even... more

My 3rd stay at the St Francis and each about a week long. Previous 2 trips was fuss free as I had minimal contact with the front desk. During this latest trip, it really showed the inefficiency and incompetence of several (not all) of the front desk officers. The best example being for some reason, my room key was disabled.... more

I stayed at the Westin St. Francis for a few days on business and was very impressed with the hotel. Parking is a breeze and you don't have to deal with trying to get out on the busy street as the hotel has a drive to pull into for the valet to take your car. As an SPG Gold member,... more