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The Westin St. Francis San Francisco on Union Square

4.0 of 5
335 Powell Street, Union Square, San Francisco, CA 94103 (Downtown)
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The Westin St. Francis San Francisco on Union Square
Ranked #93 of 235 hotels in San Francisco
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2,175 reviews from our community

Traveller rating
    656
    758
    406
    230
    125
See reviews for
Families
325
 
Couples
651
 
Solo
143
 
Business
614
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New York City, New York
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

The gorgeous Westin St Francis lives up to its billing as a landmark in San Francisco. This charming, historic property, right on Union Square is unbeatable. The views from our room on the 31st floor of the tower was magnificent.

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Bellevue, WA
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

The location is great, and it is a stately hotel. However, our room was awfully small and the check-in line was unforgiveable. Some good breakfast places outside and around the corner. The front staff and the guy at the taxi stand were very helpful.

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Kennesaw, Georgia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

After a rocky start to our trip in San Francisco, my husband and I ultimately had to find new hotel accommodations the day we arrived to SF & ended up at The Westin St Francis. I have never had a better hotel stay! The rooms are gorgeous, the location is superb & the staff are very friendly! There were always... More

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See 4 more reviews by anwallace9821 for San Francisco
Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

The Westin St Francis Hotel is a monument to San Francisco history. It survived the Great Earthquake of 1906, and is truly a monument to this city. My wife & I were staying here to attend a conference. We chose this admittedly mainly because of the pre-eminent name of the St Francis in the history of SF. But what is... More

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Byron Center, Michigan
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW via mobile

My first room has amazing panoramic views but the Murphy bed was extremely uncomfortable so I switched rooms. The heavenly bed in the second room was perfect although my view wasn't. The location is perfect for shopping, exploring and people watching in the plaza. The hotel character is reflexive of a beautiful era long gone. I appreciated all the opulence... More

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Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

I had the pleasure of staying here with my company for our annual sales conference and man, what a great hotel! The service was exceptional and the location of the hotel is perfect. It is within walking distance to shopping and restaraunts. The hotel is very clean and I can't wait to go back!

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Chicago, Illinois
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

We stayed for one night and enjoyed our stay at the Westin. It is in a good location, walking distance to a lot of good restaurants and shopping. The room was very comfortable and the hotel has a fun atomsphere. The reception area has a starbucks kiosk and pastries/light breakfast in the morning. Plenty of room to sit and enjoy... More

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New Jersey
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

The hotel is really nice, but I can't say it was amazing. Location is good, staff was good. As a Starwood-affiliated hotel, it met my expectation. If you are going for business, or just a few nights b/c you'll be touring the city, it'll work just fine! If you want more of a hotel experience, then maybe look elsewhere.

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See 2 more reviews by Wheedler123 for San Francisco
Bethany Beach, Delaware
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 17 May 2013

Want to love this place as it is in the perfect location. However, after staying many times over the years, I realize just how how horrible it is vs the rest of the global Westins. I didn't get my room made, yes, I left late (around lunch time) and didn't come back until midnight ... but no turn down service??!... More

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Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review
20 May 2013

Thank you for staying with us and thank you for your loyalty to Starwood and the Westin brand. I am so sorry you did not enjoy your time with us. I agree our location is perfect but our goal is to exceed our guests expectations in other ways. Because you were not satisfied with your complimentary Platinum breakfast, I would... More

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Halifax, Canada
Contributor
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7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 May 2013

While on conference in April I stayed at the Westin St. Francis. the hotel had a great central location, was very clean and I found all the staff very helpful and friendly. The room was nice and fairly quiet considering where the hotel was located. The room however was very small and city was so busy in this area it... More

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Hotel Summarization (Beta)

What travellers say

  • Union square(349)
  • Cable car(118)
  • Great location(94)
  • Very nice(54)
  • Room service(50)
  • New tower(48)
  • Hotel staff(26)
  • Heavenly beds(24)
  • Old part(18)
  • Flat screen TV(4)

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94103
Region: United States > California > San Francisco > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Romantic Hotels in San Francisco
#35 Luxury Hotels in San Francisco
#64 Family Hotels in San Francisco
#67 Business Hotels in San Francisco
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 
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Also Known As:
The Westin St. Francis Hotel
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin

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The Westin St. Francis San Francisco on Union Square
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