I stayed there for a conference at the Moscone which is a convenient 1 block away. I was very pleased with my experience. The room was nice and cozy, the bar downstairs serves very good food and drinks. The bar seems to be popular with the local business crowd as well as there is always plenty of people. The staff... More

Cool corner suite is perfect size. Staff are attentive and have great knowledge, particularly the main concierge! The hotel has great views and is accessible to the main street. Recommended for those who want pampering and convenience.

The lobby is quite a scene! Like most W hotels, they are in fabulous locations but very small rooms. I went with a group of girlfriends, we had a wonderful time exploring the city and we found the concierge to be a big help. I would ask for a room closer to the elevator as it can become quite a... More

Good location and friendly front desk staff. The service in the lounge was slow but it has a good vib so we didn;t mind. Our last morning of a four night stay we were woken by a knock on the door at 6:45am by a staff member asking if we ordered shampoo... we then heard her continue down the hall... More

Thin walls, a shower rose that wouldn't run without the the bath tap running at the same time and hydraulic noise from the elevator. Doesn't sound like a W does it? But that about sums up the downsides of the W San Francisco. On the upside, comfortable beds, bliss bath products and good size rooms.

The W in San Fra was great!! I went there the week of my birthday for a work trip and seriously couldn't stop blushing because I think the entire staff signed me a Bday card and well wished me everytime I walked by. The rooms were amazing. Great views, comf beds, just so much space (which felt rare). The hotel... More

I stayed here with a friend last year when I was in San Francisco. He had booked the wrong dates so we were missing a night. I called SPG who are always fantastic and they got me into a corner Wonderful Suite that same day. Wonderful it was. Location is excellent. Right in the heart of things in San Francisco.... More

Eric Horen made my stay so special! I travel a lot and have never received this kind of special treatment for a casual comment I made while checking in. Eric was so friendly and nice when he was helping check me into the hotel. We were chatting about what I was in town for and I told him I was... More

We were here for a wedding after-party / reception and overnight stay in a suite. We had a cabana in the hotel club/bar and ordered plenty of food for our friends and guests. The food was very tasty and our server kept it coming! The W itself is sparkling clean and just beautiful. Our suite had a nice view of... More