Hotel was nice. On the hipster side as all W hotels are. I didn't like to have to pay to go to the lounge as a hotel guest. Rooms were small. more

We spent 4 nights here on a girl's trip around California. The standard twin room was much larger than anticipated and there was enough room for the 3 of us. The rooms were clean and service was ok. I particularly liked the Bliss Spa products in the room (but am a fan anyway :0). House keeping was good, concierge helpful... more

My husband is a fan of "W" hotels and I am not. We stayed five nights at this hotel and received the same quality of service that one would receive from a medium priced hotel. I was very disappointed with the service from the front desk, who seem to cater to the big spenders vs. the average person, which I... more

Earlies comments about the rooms ...slatted drapes that don't keep out the light fully, and glassed sliding bathroom door that doesn't leave much privacy.....100% on the mark Music puming at 7 am as you go out to get you coffee .....also 100% true. $45 for 4 hours of parking ....100% true But I guess W has done a good job... more

Stayed there for a week while attending a friends wedding. Have stayed in LOADS of starwood hotels and Im not quite sure about the "W" brand... seems like they are trying just a bit too hard to be cool. The room was roomy enough for SF, nothing to complain about with the decor or condition of the room (nothing to... more

The W is a very trendy hotel that is well located and has beautiful rooms. They also make an effort to leave out drinks and a snack while you wait to check in. Just be warned that the concierge is more focused on impressing the big spenders than on helping you find a charming dinner restaurant. more

W Hotel is a very hip, trendy and accomodating place to stay. Rooms were small but comfortable. The staff was very attentive and willing to go the extra distance if needed. Loved the riding in the W experience Acura. Driver was very nice and polite more

I stayed at the W in San Francisco for one night during a business trip and really enjoyed the hotel. This was my first stay at a W property and it definitely had a younger and hipper feel than other Starwood hotels. The hotel staff was very friendly and the hotel and room seemed very clean overall. My room was... more

Fantastic views from this hotel and its in a prime location as it is near union square, the shopping meca of San Fran. It is also near the BART and all buses pass right in front of the hotel making it easily accessible to anywhere we want to go in San Fran. The customer service was on-par. When I arrived... more