very nice and clean hotel close to eating places only a nice 10 minute walk to the square,and 15 mins to the market . i would stay there again.Only bad thing is there is no kettle in the rooms. more

My husband and I stayed here for 6 nights in a renovated delux king room and it was fab. The room was a really nice size, the bed was really comfy and the rainhead shower was great and we had a fridge! We found the location excellent as you only had to walk 5 blocks and you were in union... more

First of all the Hotel stated it's in Knob Hill but more like the Tenderloin district. Room was small but served it's purpose. Didn't have air which most hotels in San Francisco don't but when you need it you wanted it. Slept with the windows open until someone got a little carried away with sounds of passion and down came... more

I really don't have an idea about the new renovated rooms. May be they are in much better condition. I should also add from the beggining that the hotel staff were really nice. However, the unrenovated rooms had a very very big noise problem. I didn't care about it much but I wanted to share with the others. The walls... more

Stayed in this hotel for two nights for business. I and had a reservation, which turned out to be in a non-renovated room. This was not apparent until check-in, but as there were no other rooms available, I went ahead and took this room. Big mistake. The room was old, smelly, and dilapidated. I'm the opposite of a diva and... more

Before I went, I had been told this hotel was well-located and reasonably priced, but that the staff were snooty and that spoiled people's stays. I found the first two to be true - 10 minutes walk to Union Square, five minutes to the cable cars, less than 30 to Lombard Street if you fancy a stroll - but not... more

Very nice hotel, well positioned for walking round the city but also maybe a tiny bit off the beaten track - the coffee shops and bars nearby felt local rather than touristy.  It does trade on it's "historic staircase" and it's almost a shame they've re-named it after the film (which does play in the lobby sometimes). However, the the... more

My partner and I stayed here for 4 nights in early august this year, and we were thoroughly impressed by the hotel vertigo. The room was large, comfy and well equipped, having tv, fridge, desk, safe, closet, iron etc. One night, our bathroom door jammed at about 3am and the handyman was there within 5 mins to fix the lock.... more

The hotel really lived up to my expectations. Firstly, the room actually looked exactly as the picture did on the internet. Secondly, the front desk staff where excellent and very helpful, one of them even suggested a great take out place and offered to go and get it for us, which I thought was pretty good as far as extra... more