A very clean and up-dated facility with an excellent lobby and continental breakfast arrangement. Staff was very helpful and courteous with my queries. The room had very comfortable furnishings and the bathroom was very well lite with a great shower that had excellent water flow. I just don't understand the noisy inroom air conditioners - why can't these be made... More

Fabulous staff and quality breakfast. My family stayed there the first week in May. They raved over the friendliness of the staff and the breakfast. If your in a hurry, the staff will give you a to go breakfast!

Rooms were very clean and bedding was clean and freshly washed. The breakfast bar had a great selection. Hot breakfast was great. I was impressed and I definitely will stay there again. Excellent value for you money.

My husband and I stayed here because we were in town from Ohio for the Bristol race. We did not want to stay an hour from the track but nothing else closer was available. Needless to say, this hotel exceeded our expectations and was GREAT. We slept better here than in our own cozy home. Highly recommend.

Great staff, immaculately clean, excellent breakfast included in the price. We've stayed here two times during the National Storytelling Festival and will stay there again every year we return. It's a comfy place to return to after a day of stories and being outdoors! I highly recommend this hotel.

My coworker/friend and I stayed at this hotel for two nights, while attending a professional training downtown. I saw that it was rated #2 on TripAdvisor. We were very pleased with this hotel. The free breakfast was delicious --- so many choices! One of the things that we loved best was the location. It was right next door to a... More

I have stayed in this hotel property well over 25 times in the last few years. Last week the lobby was under construction which was NO problem. I was informed of this when I made my reservation. In the morning there was NO HOT WATER. I can deal with a great number of deficiancies in a hotel, but a cold... More

Needed to visit Greeneville for work. The hotel was under construction while I was there. I understand that the renovations were probably needed, I was a little upset that I was not aware that so many of the common areas would be affected. I was unable to use the gym, the breakfast area was split into 2 rooms, the buffet... More

Website says lobby being remodeled-no the entire hotel is being remodeled! I'm all for a remodel but do it in stages! I was at hotel all day while my fiancé worked and they asked me to leave my room for awhile so they could tape my door off to paint. I had nowhere to go (since there's no lobby) so... More