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Comfort Inn Harpers Ferry


Comfort Inn Harpers Ferry
Hotel class 1 of 5
25 Union Street, US 340 & Union St, Harpers Ferry, WV 25425
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Traveller Reviews

57% Recommend
3.0 of 5 stars 15 reviews
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2 of 5 stars
Philadelphia
1 Sep 2008 | Trip type: Family

We booked this Comfort Inn because we really could not find too many other area hotels. The room was pretty dirty - unvacumed toe nail clippings next to the bed... The air conditioner was noisy and the bathroom tiny. The complimentary breakfast was some cereal, a couple of bagels and some decent waffles. But a couple of waffles did not... more

Management response from
sanfa, Manager

Dear Travelboy90, We are sorry that you found your room unacceptable. If you had spoken to our front desk, we would've been happy to make a room change for you. We wanted to let you know that since your review, the past several weeks our staff has taken extra measures to improve housekeeping procedures, perform deep cleaning and improve overall...

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1 of 5 stars
Virginia
23 May 2008 | Trip type: Friends getaway
0/1 found this review helpful

The only reason we stayed here was because it was late, pouring rain & this is the only hotel in the area that would accept our dog. It was the worst stay I have ever had- so scared we slept with a gun by the bed (traveling with an off-duty police officer) & I slept very little. If we had... more

Management response from
yclin2, Manager

I believe the 5/23 review by ChihuahuaMom was mistaken for another Hotel in the nearby area that does have a pool, allows pets and has abandoned building nearby. Please note that our hotel does NOT allow pets (clearly stated on the front door) and we do NOT have a pool on the premises nor an abandoned building (there is a...

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1 of 5 stars
NY, NY
15 Oct 2007
4/4 found this review helpful

First upon arival I was already scared. When we walked in it was just disgusting, you could just tell there was no regular maintenance or cleaning done in the the hallways and at the desk. Before we checked in we asked if we could see our room when we were shown the room I was in horror. The bathrooms were... more

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5 of 5 stars
howardjackie
4 Sep 2007 | Trip type: Couples
2/3 found this review helpful

The Comfort Inn was great and the staff was very nice. My husband and I want it to get away for the Labor Day weekend. So we made plans to visit Harpers Ferry West Va., which was about an hour and half from home. While searching the internet for places to stay I found the Comfort Inn. The staff was... more

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3 of 5 stars
Reading, PA
11 Jun 2007 | Trip type: Couples

We selected this inn as it was very close to the National Park and KOA where friends were camping. Also, there are VERY few places to choose from! It was a bit shabby, showing its age, but seemed clean enough. Complimentary breakfast was in a very small room, probably couldn't hold more than 10-12 people. It included make-your-own waffles, doughnuts,... more

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1 of 5 stars
Charlottesville, Virginia
23 Jul 2006
6/7 found this review helpful

We visit the Charles Town casino every other month. On this last trip, we brought the dogs, and Comfort Inn, Harpers Ferry was the closest place that accepted pets. By the way, there is NO Quality Inn in Harpers Ferry (per Choice Hotels International) - closest one is in Martinsburg, next to Interstate 81. Both hotels are classified as mid-range... more

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5 of 5 stars
Saint Paul, MN
13 May 2006

Thanks to prevous reviewers for positive recommendations of Comfort Inn. I spent three nights there in April, 2006. My party had to change room reservations several times on short notice. The staff was courteous throughout. The complimentary breakfast was especially good. The managing couple graciously went out of their way to help me with an unexpected difficulty, at a time... more

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2 of 5 stars
Washington State
13 Nov 2005 | Trip type: Business
2/2 found this review helpful

Traffic noise is terrible. Very small breakfast room. Doubles only have full beds. No doubles on the back side away from traffice noise. Wouldn't stay there again. more

getaway
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5 of 5 stars
pennsylvania
20 Sep 2005
1/2 found this review helpful

my brief stay at Comfort Inn was great and the staff was very nice for a small hotel. i felt i was at home and nice, peacefull atmosphere i will stay at this hotel if/when i go back to harpers ferry. :) more

12/17 found this review helpful

Interuppted check-in clerk at his supper, a fact he very much wanted me to know. No smiles, no welcome. Short answers, no eye contact. Made a remark to a co-worker that he hated it when his tea became diluted (due to having to do his job). Credit card bill reflected bogus charges not quoted at check-in. Called for explanation. Received... more

Management response from
S.L., owner

Our hotel prides itself on friendly, West Virginia-style hospitality. The person mentioned in your review no longer works at the hotel. We are asking our general manager about the billing; please feel free to call our general manager if the questions are not resolved soon.

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Comfort Inn Harpers Ferry Also Known As

Address: 25 Union Street, US 340 & Union St, Harpers Ferry, WV 25425
Harpers Ferry hotels Comfort Inn Harpers Ferry
3.0/5.0
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