Every staff-member I encountered during my entire week's stay, from the moment I walked through the front door, was genuinely warm and friendly! Other positives: free wireless Internet; free cold bottled water upon check-in; room and bathroom were current in style, VERY clean; nice granite countertops (bathroom and small refreshment area); bed and bedding were wonderful! After the first night,... more

Stayed here on a road trip driving back from Gruene Texas. Got there tired and late, very welcoming, from the lovely Christmas decorations in the hotel foyer, to the desk clerk who helped us out with some small items and cheered up our tired two year old with some cookies. The whole time we were there the staff were very... more

Very Clean. Everything seemed new. Nice breakfast. Friendly staff. Very comforatable rooms and beds. Will use this place again while in Beaumont. more

Recently spent almost 2 weeks at this hotel on business, & it was great- because of their wonderful, helpful staff! They were So nice, not only to me, but to my co-workers, as well, & if I'm lucky enough to return to this area, this is Definitely where I'll want to stay! Must esp. commend Ralph & Napoleon for their... more

I booked my reservation on the hotel's website weeks in advance for a weekend trip. A week before I was scheduled to arrive, the hotel called and informed me that they have cancelled my reservation. They didn't even offer me a reason. When I asked the representative, she seemed to be bothered. She told me "a company has now reserved... more

We had a wonderful nights sleep on the great bed! The staff was very professional when contacted for the reservation and answered all my questions. Upon arrival we were greeted warmly and quickly sent up to our lovely room. Our experience with Room Service that evening was very prompt and the order was correct. The server even added a couple... more

The Garden Inn is so new that is was not on the Hertz Neverlost in my rental car. The property is new, very clean and overall, very comfortable. I like the availability of a hot breakfast. While I could hear some highway noise, it wasn't distracting. If that is a concern, try to book a room on the back of... more

I am a HHonors Gold Member and typically love the Hilton Garden Inns. This location is very attractive. The rooms are quite comfortable and with all of the latest conveniences. The front desk and chefs in the restauarant are super friendly and the breakfast is delicious. The hotel is right on 1-10 and the noise level is a bit much.... more

Than this is your hotel. It still has that new hotel smell and is very clean. Beds are great - the kind where you can adjust firmness. The fitness facility is adequate. There is nice restaurant. The location is adjacent to the freeway but that is where the hotels are in Beaumont. People are friendly. Rooms are fine with new... more