Meetings were to start at 8:30 a.m. Podium, microphone, and screen were not set up at the beginning of the meeting as contracted. This caused a delay in our schedule and shortened an important presentation. The General Manager seemed unaware of needed services and asked what he could do. It was expected that he would have had everything in place... more

This is the 2nd time we have stayed at this hotel. It is very nice! It is clean and pretty quiet normally. The lighting in the room is not the best, the air conditioner and heater are noisy, and the bathroom need an exhaust vent, but those are the only real complaints. more

We got upgraded to a suite at no additional charge. It was a nice, large, clean room with a coffee maker, microwave, and refrigerator in addition to regular amenities like hair dryer, TV, etc. The fountain in the lobby wasn't working, but it was still a nice environment. We were also able to use the swimming pool and hot tub.... more

Recently renovated with fresh signage and updated rooms, Holiday Inn seems to have stopped there. I chose this hotel because it is a "full service" hotel, but because of it's still aged condition and quirky issues during my one week stay, I will not be returning. Positives: 1) The staff: excellent. They really went out of their way to try... more

Stayed here one night on business in January. I stayed here once before, a few months after the hurricane. They were renovating at the time and it is now in great shape! I love the giant American and Texas flags hanging in the atrium. The atrium is somewhat dark, but I wasn't trying to do any reading there. The pool... more

Dear Madam/Sir, My name is Mircea Barbos, Priority Club Member # 533633102. Last week, between February 12 and 14, I stayed at one of your Holyday Inn Hotels in Beaumont Plaza located at 3950 I-10 South at Walden Road, Beaumont, TX 77705. Attached please find the invoice I received from them at the check out. What I want to bring... more

This is an atrium style hotel with a multi-story waterfall in the large open lobby/bar area that is pretty but can be a little loud for conversation in the bar area. I was given a King Corporate Suite which was a good size with a seating area. The bed was comfortable and the linen was fine. The heating/air conditioner was... more

We checked into the hotel and there happened to be a big mardi grad party that weekend at the hotel. Their was yelling and screaming and beer bottles everywhere. I did feel safe with the security officers riding on the elevators at night. The pool light was broken and lying in the pool. The whirlpool was broken and did not... more

The Holiday Inn on Walden is currently being updated. We found the rooms to be very clean and comfortable. Many things from the bedding to the carpet as well as the sink fixtures seem to be brand new. Rooms are average size, snug for a family of four. Maid service was efficient, and left extra soap and shampoo without request.... more