This hotel is really nice - well-decorated, pretty renovations, but it is the staff who makes it shine! Everyone, the folks at the front desk, the housekeeping staff, everyone we encountered during our visit, was so friendly and helpful - we'll come back based on that alone! The computers were down when we arrived to check in - Reggie was...
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We booked this hotel for 1 night at the Asheville visitor's center. At the arrival in the hotel some 30 minutes later the reservation was nowhere to be found. Personnel went out of their way to make us comfortable and started a search which took 20 minutes then all was clear and we could go to our room.
Nice big...
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The staff at this hotel keep me coming back time after time. They go out of their way to make sure your stay is comfortable. They are friendly, courteous, and always make you feel welcome. The hotel has been undergoing a total renovation the past couple of years, but it is always clean, the beds are very comfortable, and the...
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This property is new, clean, and modern. It is BEAUTIFUL inside. Location is OK. The staff was TREMENDOUSLY nice. Will be staying here in the future.
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Thank you so much for taking the time to write a review. I am thrilled that you enjoyed our newly renovated rooms. We love getting feedback from our guests. Thank you for the compliment of our team. I will be sure to share it with them. We hope to have the opportunity to serve you again soon.
Sincerely,
Andrea Coon...
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The hotel is comfortable, clean, GREEN, and wonderful. Breakfast is generous and tasty. The STAFF is INCREDIBLE. They bend over backwards to assure your comfort and happiness. I wouldnt stay anywhere else when in Asheville. Even though the hotel is currently being renovated (two floors are closed off currently), I would put up with the construction noise and stay here...
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Thank you so much for taking the time to write a review for our hotel. I am glad that you enjoyed your stay with us and like the improvements we are making in our guest rooms. We are very excited about the changes and love to hear when our guests are too. We were thrilled to get refrigerators and microwaves...
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It was my pleasure to stay at this stylish, newly renovated hotel last week following
my son's graduation from Warren Wilson College with an MFA in writing.The pleasing decor and cleanliness of the hotel itself, plus the warmth and kindness extended by the competant staff, combined to make my stay an experience that greatly exceeded my expectations.
I will stay...
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Congratulations on your sons graduation. That is a great accomplishment! Thank you so much for writing such a beautiful review. I can see where your son gets his talent in writing :-)
I am so glad that you enjoyed your stay with us and I will be sure to share your compliments with the team.
We hope that you will...
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The hotel was very impressive physically but the extension of compassion from the staff was
overwhelming. I was in town receiving surgery and received more than I could have ever expected. To my surprise there was a get well card waiting for me in my room when checked in. It was signed by all the staff. It is the little...
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Thank you so much for taking the time to write such a glowing review. It was our pleasure to serve you while you were having surgery in Asheville. We hope that your time with us was restful and healing. I will be sure to share your kind words with my team. I am sure that it will make their day...
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Billie and staff went above and beyond expectations! Great job and we will stay here again
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Thank you for taking the time to write a review for our hotel. I am thrilled that you enjoyed our newly renovated rooms. It is always great to hear feedback from our guests. Thank you for your warm compliments of Billie and the rest of our team. I will be sure they are recognized. Thank you for being our guest!...
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I've stayed here regularly over the last three years, and it's always been a great place to stay. The recent renovations have only improved the experience. With the renovation, the breakfast has transitioned to the better breakfast that many Hampton's are now offering (fresh waffles always, then something different each morning in a buffet-type server (for instance, scrambled eggs, smoked...
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Thank you so much for being our guest during your recent trip to Asheville. We appreciate you being a frequent guest. Thank you for providing such warm feedback on our renovations. I am glad that you enjoyed our breakfast, new rooms and micro-fridges. We are very excited about the upgrades and love to hear that our guests are enjoying them...
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My wife and I stayed at the Hampton Inn on Tunnel Road while visiting our daughter at Christmas. Just as we checked in, the person at the front desk learned that there would be renovation in progress in the area around our room during our stay. On the following day the housekeeping staff moved our belongings to a newly renovated...
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Thank you for taking the time to write such a warm review of our hotel and staff. I am thrilled that we were able to move you to anewly renovated room. We truly strive to make sure that each guest has a memorable experience at our hotel and I am so glad that we hit the mark during your stay....
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