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Sleep Inn West


Hotel class 2.0 of 5
1918 Old Haywood Road, Asheville, NC 28806
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Reviews you can trust

70% Recommend
3.5 of 5 stars 37 reviews
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By trip type
All (37)
[ Date ] [ Rating ]
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5 of 5 stars
Apex, North Carolina
9 Dec 2009 | Trip type: Couples New

We've tagged this hotel as our choice in Asheville. Clean, quiet, and comfortable accommodations as well as friendly staff and management. It's a short distance to all of the points of interest in the area. Definitely recommend staying here. more

Management response from
SleepInnAGM, Front Desk Manager

Thank you so much for your feedback! We sincerely appreciate your continued business and look forward to accommodating you for years to come!

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5 of 5 stars
north carolina
8 Oct 2009 | Trip type: Couples

the rooms were very clean and roomy, bed was very comfortable, breakfast was great, staff was great! more

Management response from
SleepInnAGM, Front Desk Manager

We're glad to hear you had an enjoyable stay! We would love to have you back anytime you are in the Asheville area.

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5 of 5 stars
6 Oct 2009 | Trip type: Couples

Knowing my husband and I would be staying in Asheville for eight days, I wanted a clean, safe motel at a reasonable price. By calling the hotel directly, I was able to find a city special that was $20 lower than the best internet pricing. Since the motel was totally renovated this year, the place was immaculate! The room was... more

Management response from
SleepInnAGM, Front Desk Manager

We are so happy you enjoyed your stay... we truly appreciate your response! We hope you'll stay with us the next time you are in the area!

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4 of 5 stars
Southampton, MA
5 Oct 2009 | Trip type: Family

We were leaving before breakfast in the morning, but the manager made sure there was food available for us before we dashed out the door. Other family members staying had a nice stay, also. Second time we have stayed in this hotel in the last year. more

Very pleased
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4 of 5 stars
southern pines
25 Sep 2009 | Trip type: Family

Very happy with the hotel. it was the first time we stayed at sleep inn. room was more narrow that our family is used to. Other than that everything was excellent! more

Management response from
SleepInnAGM, Front Desk Manager

Thank you for your feedback! We are pleased to hear you enjoyed your stay, and we hope to see you again soon!

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1 of 5 stars
North Manchester, Indiana
11 Sep 2009 | Trip type: Business

Tried to make reservations, and was made to feel like I was getting in the way of the employee's day. Heaven forbid someone in the hospitality business be hospitable. We were prepared to book the room (credit card in hand) and decided that if this was how they treated potential customers, they probably wouldn't treat people who have already paid... more

Management response from
SleepInnAGM, Front Desk Manager

I would like to apologize on behalf of the front desk staff at the time you called. I have spoken with both the desk clerk and our manager regarding this situation. It seems that at the time you called, the desk clerk on duty was especially overwhelmed with phone calls, which was why he may have been short and less...

BUGS
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1 of 5 stars
South Carolina
21 Aug 2009

Found a bug as big as my little finger in the bed and manager did NOTHING!! Got just a oops sorry. Actually hav the GALL to tell me it was a cricket. I'm not stupid I know what a cricket looks like and this was NO CRICKET. Plus there is black mold in the shower DON'T STAY HERE!!!! more

Management response from
SleepInnAGM, Front Desk Manager

We apologize for your recent experience here at the Sleep Inn. Immediately after your checkout, the general manager carefully inspected your room but found no more bugs. We also contacted our pest control company, who inspected the room but found no evidence of any bug problem. A city health department representative also came the following day and we asked her...

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5 of 5 stars
Troy, MO by way of KSA
11 Aug 2009 | Trip type: Couples
1
person found this review helpful

My husband & I stayed three nights at the Sleep Inn West on a nice get away vacation. The room was a good size, nice comfy king bed, clean as a whistle EVERYwhere, microwave & refrigerator in our room, great morning breakfast, helpful staff, lobby laptop and printer for checking our flights and boarding passes and all of this priced... more

Management response from
SleepInnAGM, Front Desk Manager

Thank you for your comments! We are thrilled to hear you enjoyed your recent stay. I will relay your suggestion to put some tea bags in the coffee service trays to our general manager... hopefully we can implement it before your next visit!

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1 of 5 stars
charleston, sc
17 Mar 2009 | Trip type: Friends getaway

My friends and I have stayed at this hotel 4 times. The first 3 were great. Obviously, because we're repeat customers. I guess we've always been put on the top floor. This 4th time we were put on the 2nd floor. As soon as I got there it sounded like someone was jumping off the beds from the floor above... more

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1 of 5 stars
alabamagirl
18 Jan 2009

I was staying at this hotel with a group of teens ona ski trip. After the first night. two of the girls in my room complained of a rash, itching at the insides of the elbows and on their legs. I thought about bedbugs but dismissed it as teens complaining. The next night, I was awakened at 3:40 with something... more

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Sleep Inn West Also Known As

  • Sleep Inn Asheville
  • Asheville Sleep Inn
Address: 1918 Old Haywood Road, Asheville, NC 28806
Asheville hotels Sleep Inn West
3.5/5.0
37