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Holiday Inn Express Asheville - Biltmore Square Mall

2.5 of 5
1 Wedgefield Drive, Asheville, NC 28806
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Holiday Inn Express Asheville - Biltmore Square Mall
Ranked #22 of 58 hotels in Asheville
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198 reviews from our community

Traveller rating
    81
    75
    25
    11
    6
See reviews for
Families
59
 
Couples
72
 
Solo
6
 
Business
3
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Florida
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

This is another great one! The staff is very attentive. The rooms, some with balconies, are very clean as is the breakfast area. There are many places to stay in Asheville, but this is certainly one of the best for the $.

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Warsaw, Indiana
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Everything we needed they gave us. My husband is handicapped and when we got to our room they had put a special bathing chair in the bathtub to accommodate his needs. He lost a hearing aid in the room and when we got to Tennessee and discovered it was lost and called. They immediately went to the room and found... More

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mass
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 May 2013

My wife and I returned again after just 6 months. This time we stayed for 7 nights, and we were treated very well. The hotel actually kept our names in their file and gave us an upgraded room. The only thing that was not excellent was their computers. But they promised to have them fixed, and I believe them

Was this review helpful? Yes
See 2 more reviews by bean51 for Asheville
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review
15 May 2013

Thank you for your wonderful review! We appreciated our regular guests very much. We had to update our printers & computers in our lobby area. We look forward to your next visit. Warmest regards, Ellen Pettigrew More

Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 28 April 2013

We nearly lost our reservation due to a closed credit card and a full house. But since the night Mgr. correctly assumed we were on our way since the home phone went unanswered they held our room and we provided the new credit card. 1st room was large with King bed and the usual Holiday Inn appointments. Carpets everywhere were... More

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ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review
6 May 2013

Thank you for taking time to give us such a good review. We have terrific employees and our night manager has been with us over 12 years! We take pride in our hotel and I am glad it shows. Looking forward to having you stay with us soon. Sincerely, Ellen Pettigrew, Manager More

Stoughton, Wisconsin, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 14 April 2013

We stopped in Asheville on our way to Charleston without a reservation and found this hotel. It was a reasonable rate and turned out to be a great room. The front desk staff was so helpful - they even gave us the names of several restaurants in the area, including the great Greek/Italian place we ended up going to. The... More

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ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review
17 April 2013

We have a great location with two interstates close but we are a block away from the noise. Asheville is very easy to get around to all of our attractions. We appreciate your review and we are looking forward to seeing you soon! Warmest regards, Ellen Pettigrew More

lexington,ky
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 April 2013

Right off the interstate highway the room was clean and beds comfortable some what quiet being right of the freeway The morning breackfast fare was good and plentiful they did a good job keeping it stocked with goodies. The front desk were knowledgable about area attraction and were helpful with directions and tips to things to avoid .

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See 3 more reviews by lookinforfish for Asheville
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review
17 April 2013

Our staff really enjoys giving guests great service. Most of our staff have been with us for over 5 years. It is definitely a team effort that shows! Thank you for your time to give us such a great review. Sincerely, Ellen Pettigrew More

Berkley, Michigan
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 April 2013

This Holiday Inn Express is in a good location, right off the freeway. If you plan to spend your time downtown, however, this might not be the best location for you. They had a nice workout room, with new equipment, cookies in the afternoon and a nice breakfast bar that was kept stocked during the breakfast service. They have free... More

Was this review helpful? Yes 1
See 2 more reviews by Susan W for Asheville
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review
11 April 2013

We are fortunate for a great location, great staff and being in a great city! Come back soon to continue enjoying the area. Warmest regards, Ellen Pettigrew, Sales Director More

Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 April 2013 via mobile

We were traveling home from spring break on Easter night and booked this hotel online from the phone. The staff was very friendly and the hotel was very clean with comfortable beds. The breakfast was the usual hotel breakfast fare, but still very good. I would recommend this hotel for anyone needing lodging in the Asheville area.

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review
11 April 2013

Thank you for your time to give us such a nice review. Our entire staff strives for the highest standards. We hope you come back soon! Sincerely, Ellen Pettigrew, Sales Director More

Detroit
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 March 2013 via mobile

Stopped here after a long day of driving and everything was perfect. Very consistent with what we've come to expect from Holiday Inn Express - clean room, great shows, good free breakfast. Hotel was conveniently located right off the highway. The gentleman at the front desk gave us a great recommendation for dinner - good food and lots of TVs... More

Was this review helpful? Yes
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review
11 April 2013

All of our staff truly makes a special effort towards guest satisfaction. I give them the credit for our hotel's good reputation. Thank you for your comments! Ellen Pettigrew, Sales Director More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 March 2013 via mobile

Perfectly clean and surprisingly high end for an express hotel. A really full breakfast selection. You won't be sorry for staying here! Great professional staff! Beautiful lobby and comfy bed with spacious rooms

Was this review helpful? Yes 1
See 4 more reviews by Johnm51555 for Asheville
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review
27 March 2013

Thank you so much for taking the time to write such a good review. Our staff loves to read all the good comments. Please come back soon! Sincerely, Ellen Pettigrew More

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Additional Information about Holiday Inn Express Asheville - Biltmore Square Mall

Also Known As:
Holiday Inn Express Asheville - Biltmore Square Mall Hotel Asheville
Holiday Inn Express Asheville - Biltmore Square Mall Hotel
Holiday Inn Express Asheville
Holiday Inn Asheville
Biltmore Square Mall
Asheville Holiday Inn
Address: 1 Wedgefield Drive, Asheville, NC 28806
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool
Hotel Style:
#20 Family Hotels in Asheville
Price Range: ££
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Whether you re coming to Asheville for business or just for pleasure, relax in our warmly decorated hotel conveniently located to all of Asheville s major interstates, area attractions and just minutes from downtown. Relax at the Holiday Inn Express Hotel & Suites in our large atrium lobby with a cozy fireplace or enjoy our Jacuzzi spa after working out in our fitness center, outside track or outdoor pool. The Holiday Inn Express Hotel & Suites offers a complimentary Hot continental breakfast in the morning and freshly baked cookies and beverage in the afternoon. At the Holiday Inn Express Hotel & Suites we offer a variety of packages for groups to the individual traveler including the Biltmore Estate, NC Arboretum, Blue Ridge Parkway, Chimney Rock Park plus golf, white water rafting and downtown shopping adventures. Catch up for work or pleasure at our two complimentary 24 hour business centers with printers or bring your laptop and take advantage of our free high speed wireless internet access. The Holiday Inn Express Hotel & Suites is an excellent choice for your next meeting. Our meeting room can accommodate up to 36 people and we have available A/V equipment and a variety of catering menus. Our hotel offerstour operator, group, AAA and Senior discounted rates! ... more   less 
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Holiday Inn Express Asheville - Biltmore Square Mall
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