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Brookstone Lodge


Hotel class 3.0 of 5
4 Roberts Road, Asheville, NC 28803
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Reviews you can trust

87% Recommend
4.5 of 5 stars 57 reviews
Excellent
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By trip type
All (57)
[ Date ] [ Rating ]
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5 of 5 stars
Roanoke, VA
5 Dec 2009 | Trip type: Couples

We are so glad that we found the Brookstone Lodge. This is one of the most convenient, well priced, clean and friendliest hotels we’ve ever stayed at. The exterior, lobby and rooms are beautifully decorated and have a lodge-like feel. The staff are all very friendly and accommodating. Our room was one of the “petite queen” rooms and we were... more

Management response from
BrookstoneAVL, Manager

We are so pleased that you had a wonderful experience here at Brookstone Lodge. We strive to make your stay be an enjoyable one and if we can “exceed expectations” then we are happy. Our “petite queen” is our smallest room, but it is perfect for someone on the go. We would love to have you come back to Brookstone...

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5 of 5 stars
Blacksburg
2 Dec 2009 | Trip type: Couples

Nice new, clean room. Great breakfast included. Friendly and helpful front desk service. It was a pleasure to meet Naomi who met all the requests we had for our room. Would be happy to stay there again! Wish we had known there was a heated indoor pool and an exercise room. more

Management response from
BrookstoneAVL, Manager

Thank you for taking the time to post your review on our hotel and for choosing Brookstone Lodge as your place to stay. We are so pleased that you had a “wonderful experience” and that our service staff helped to make your stay more enjoyable. We look forward to you staying with us again on your next visit to Asheville....

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5 of 5 stars
St Croix
2 Dec 2009 | Trip type: Couples

The Brookstone was a very pleasant surprise! Don't be put off by its immediate surroundings and being right off the interstate or the bargain price (less than $99.00 a night with taxes). It is all new and very cozy, even a fireplace in the lobby .The rooms are very nice, with a kitchenette, the beds very comfortable, the bathrooms a... more

Management response from
BrookstoneAVL, Manager

Thank you CruzanLady for your review on our hotel and for giving us a chance. Being a new and independently owned hotel, we truly appreciate your feedback. We do hope that you think of us again on any future trips that you may have to Asheville. Happy Holidays!

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5 of 5 stars
CINCINNATI, OHIO
17 Nov 2009 | Trip type: Couples
1
person found this review helpful

This hotel just opened 4/09 so it is very clean and reasonably priced. The location is right off of the expressway so the surroundings are not attractive, but it is very close to the Biltmore Estate. The staff was very courteous and attentive. Breakfast is included. My husband and I could not have asked for more. We would definitely stay... more

Management response from
BrookstoneAVL, Manager

Thank you for taking the time to post your review of our hotel. We are glad that you had a great experience while staying here and visiting Asheville. Thank you for thinking of Brookstone Lodge for your stay and giving us a chance. Being a new and independently owned and operated hotel, we appreciate your business. We truly look forward...

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5 of 5 stars
Winston-Salem, NC
15 Nov 2009 | Trip type: Couples
1
person found this review helpful

My wife & I reserved a room at Brookstone Lodge for a two night stay based on the good reviews here on Trip Advisor. The hotel is about six months old and very, very clean. A minor problem with the deadbolt lock on our room door required one call to the desk and was fixed immediately. The staff was pleasant... more

Management response from
BrookstoneAVL, Manager

Thank you for staying with us at the new Brookstone Lodge. We strive to give you and all our guests a good experience while visiting Asheville. Thank you for taking the time to post your review on our hotel and pointing out the convenience of our location. We thank you for choosing us and look forward to you staying with...

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5 of 5 stars
chesapeake, va
10 Nov 2009 | Trip type: Friends getaway
1
person found this review helpful

Stayed here on Nov 6-7 2009 with friends to visit the Biltmore. I found this hotel to have impecable clean rooms, the most comfortable bed I have ever slept in and a wonderful breakfast selection. The staff was responsive to our every need and I would recommend this hotel to everyone. more

Management response from
BrookstoneAVL, Manager

Thank you for your glowing recommendation of our hotel. We are glad that you found Brookstone Lodge to be an “excellent hotel” and look forward to your next visit with us. Thank you for taking the time to post your experience with others.

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5 of 5 stars
Bay Area, CA
10 Nov 2009 | Trip type: Couples
1
person found this review helpful

We had a very pleasant stay at Brookstone for 3 nights -- just the comfort we needed after 10 days of travel that started in Washington DC. Despite it's location away from downtown, it was an easy drive to sites like the Biltmore estate, shops and restaurant, and Blue Ridge Highway. It is close to the freeway, but we never... more

Management response from
BrookstoneAVL, Manager

Thank you for taking the time to post your review. We are so pleased that you had a great time at our hotel. Being a new independently owned hotel, we take pride in our service and TRULY appreciate your staying with us. We hope to see you again in the near future.

Great Hotel
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5 of 5 stars
VA
9 Nov 2009 | Trip type: Friends getaway

This hotel was perfect for our "girls get-a-way" to the Biltmore. It's a convenient straight shot out of their driveway to the Biltmore Gate. The hotel is new, beds are very comfortable, the rooms are clean and well appointed and the Staff is very accomodating and helpful. They have a full complimentary breakfast and dessert at night when you return... more

Management response from
BrookstoneAVL, Manager

Thank you for your wonderful review and for staying with us while visiting Asheville. We are glad that you and your girl friends had a great time and we do hope that you stay with us again in the future. Thank you for taking the time to post your review. We appreciate it and look forward to having you stay...

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4 of 5 stars
Los Angeles
31 Oct 2009 | Trip type: Couples

My husband and I stayed at Brookstone Lodge for one night....hotel was roomy and very comfortable. Great bed and up-to-date furnishings with warm colors. Great fixtures in the bathroom....and so clean! We could hear some noise from the road and from I-40 but not too bad. Housekeeping was very friendly and easy check-in. Less than a 10 minute drive to... more

Management response from
BrookstoneAVL, Manager

We are pleased that you were pleasantly surprised with your accommodations. We strive to help everyone have a wonderful stay and are so glad that you enjoyed yourself and would stay here again. We look forward to your next visit here at our hotel. Thank you for taking the time to post your review.

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5 of 5 stars
Orlando, FL
29 Oct 2009 | Trip type: Couples

We just returned from a two day and a five day stay at the Brookstone Lodge. (We stayed in Boone in between the two stays.) This hotel has a great location, directly off I-40, the road we took for day trips from Asheville each day and each way. The staff is very friendly from the front desk to the housekeeping... more

Management response from
BrookstoneAVL, Manager

Thank you very much for your wonderful review on Brookstone Lodge and thank you for choosing us as your place to stay while in Asheville. We really do appreciate it! We look forward to your next visit and we will make sure your next stay is as wonderful as this stay was for you. Thank you again.

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Brookstone Lodge Also Known As

  • Brookstone Hotel Asheville
Address: 4 Roberts Road, Asheville, NC 28803