Firstly, I travel often. Four Points by Sheraton is the entry level for Starwood, and this is only the third one I have visited. I want to mention the only negative thing first: the door locks to the room are rather low rent and noisy. Yes, that is it. What I liked: SUSAN at the front desk. She absolutely must... more

This was a very lovely hotel with delightful staff. The morning paper was a happy surprise. The location was perfect and afforded us with the ability to tromp all over downtown Asheville on foot. more

The wife and I stayed here for two nights while in town for a short vacation. I had stayed in this hotel 12 years ago when it was a Best Western and had positive memories. The nightly rate was more than I usually spend but the location was within walking distance of downtown. Problems: the bed sagged badly in the... more

Stayed here with my wife for our anniversary. Used Starwood points @ 7000/night. It's a decent hotel. Location is great for any type of downtown activity and your really not that far from the Biltmore and other tourist type places. I think 7000 points a night is a little steep for this type of hotel considering we stayed at the... more

We stayed here for my wife's birthday while visiting one of her friends, and it was a very pleasant experience. The location was excellent, the rooms were clean and nice, and while it was not the Ritz, everything was excellent for a hotel of this caliber. We brought two young children, and they both enjoyed the hotel pool very much... more

I was in town for a wedding. The staff was not friendly, the rooms were very small and my friends and I were stalked by a creepy older gentlemen that worked at the hotel. When we demanded a our money back and left the same night we checked in the staff was not helpful. We are still waiting for our... more

This hotel is relatively new and looks that way- the rooms are sparkling, the shower pressure is very good, and the beds are comfortable. Others have remarked how the pool is 'under construction' and some things are not finished, but honestly, I'd rather stay in a new place where the things that HAVE been installed actually work, rather than an... more

I think the last reviewer said it best, "Not worth the $159". I could have just had a bad experience but this palce just felt cold. Not the kind of Starwood feel I get from other properties. THe location is very good though and the hotel was clean. If you don't plan on interacting with the staff then you might... more

I was disappointed to find the pool under construction in the middle of the summer. However, I took the staff's suggestion to swim at the Crowne Plaza, as they'd (supposidly) made arrangements for their guests to use that facility. Unfortunately, after driving across town during rush hour in a thunderstorm, I found that hotel's pool to be under construction as... more